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For Companies At a Glance
- Tasks: Install, maintain, and repair equipment at customer sites while ensuring top-notch service.
- Company: Join a dynamic team focused on delivering high-quality engineering solutions.
- Benefits: Enjoy commission, a company car, and a pension plan.
- Why this job: Be a key player in customer satisfaction and work independently in diverse environments.
- Qualifications: Experience in mechanical and electrical engineering with strong problem-solving skills required.
- Other info: A clean UK driving licence is essential; Gas Safe certification is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a dedicated and skilled Field Service Engineer to join our dynamic team. The ideal candidate will be responsible for installing, maintaining, and repairing equipment at customer sites. This role requires a strong technical background, excellent problem-solving skills, and the ability to work independently in various environments. As a Field Service Engineer, you will play a crucial role in ensuring customer satisfaction through high-quality service delivery.
Job Responsibilities
- Install and configure equipment at customer locations according to specifications.
- Conduct routine maintenance and troubleshooting of equipment to ensure optimal performance.
- Provide on-site repairs and technical support for customers, addressing any issues that arise promptly.
- Maintain accurate records of service activities, including reports on repairs and maintenance performed.
- Collaborate with the engineering team to provide feedback on product performance and suggest improvements.
- Train customers on proper equipment usage and maintenance procedures.
- Ensure compliance with safety regulations and company policies during all service activities.
Person Specification
- Proven experience in both mechanical and electrical engineering roles.
- Strong diagnostic and problem-solving skills.
- Ability to read and interpret electrical schematics and technical diagrams.
- Good understanding of health and safety standards.
- Excellent written and verbal communication skills.
- Strong time management and ability to work independently.
- Professional and personable attitude with good customer service skills.
- Full UK driving licence (clean).
- Gas Safe registration or certification (preferred but not essential).
Benefits: Commission | Company Car | Pension
Contact Detail:
Career Developers Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer - Electro-Mechanical
✨Tip Number 1
Familiarise yourself with the specific equipment and technologies mentioned in the job description. Understanding the technical aspects of the machinery you'll be working with will give you an edge during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with current or former Field Service Engineers, especially those who have worked in similar environments. They can provide valuable insights into the role and may even refer you to opportunities within their networks.
✨Tip Number 3
Brush up on your problem-solving skills by tackling real-world scenarios related to electro-mechanical systems. Consider creating a portfolio of case studies that showcase your ability to diagnose and resolve issues effectively.
✨Tip Number 4
Prepare to discuss your customer service experience in detail. Since this role involves direct interaction with clients, being able to articulate how you've successfully handled customer concerns in the past will set you apart from other candidates.
We think you need these skills to ace Field Service Engineer - Electro-Mechanical
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in both mechanical and electrical engineering. Include specific examples of past roles where you installed, maintained, or repaired equipment, as well as any relevant certifications like Gas Safe registration.
Craft a Compelling Cover Letter: In your cover letter, emphasise your problem-solving skills and ability to work independently. Mention your customer service experience and how it aligns with the company's commitment to high-quality service delivery.
Showcase Technical Skills: When detailing your technical skills, be specific about your ability to read and interpret electrical schematics and technical diagrams. This will demonstrate your readiness for the role and your understanding of the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at Career Developers Limited
✨Showcase Your Technical Skills
Be prepared to discuss your experience in both mechanical and electrical engineering. Highlight specific projects or tasks where you successfully installed, maintained, or repaired equipment, as this will demonstrate your technical proficiency.
✨Demonstrate Problem-Solving Abilities
Prepare examples of challenging situations you've faced in previous roles and how you resolved them. This will showcase your strong diagnostic skills and ability to think on your feet, which are crucial for a Field Service Engineer.
✨Emphasise Customer Service Experience
Since the role involves direct interaction with customers, be ready to discuss your approach to customer service. Share instances where you effectively communicated with clients or trained them on equipment usage, highlighting your personable attitude.
✨Understand Safety Regulations
Familiarise yourself with health and safety standards relevant to the role. Be prepared to discuss how you ensure compliance during service activities, as this is vital for maintaining a safe working environment.
