At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong client relationships.
- Company: Established company in Ripon with a focus on growth and teamwork.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Flexible work approach with opportunities for career advancement.
- Why this job: Join a dynamic team and make a real impact on cash flow management.
- Qualifications: 3 years' experience in credit control and strong communication skills.
The predicted salary is between 27000 - 30000 € per year.
Our client is a well‑established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office‑based Credit Controller based at their offices in Ripon. As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities:
- Opening new accounts and responsible for the day‑to‑day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow‑up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue debts.
- Ensure the timely and pro‑active co‑ordination of payments in relation to cash collection and aged debt reduction.
- Resolving queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce repayment plans.
- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in‑line with relevant authorisations and elevate where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever‑changing workload with the ability to prioritise.
Skills & Qualifications:
- Minimum of 3 years' experience working in a credit control/cash collections role MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems.
- Have an excellent telephone manner.
Hours: Monday to Friday 8:00am - 5:00pm
Credit Controller in Ripon employer: Career Cross Ltd
Our client in Ripon is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries and excellent benefits, including opportunities for professional growth, this company fosters a collaborative environment where credit controllers can thrive while building meaningful relationships with clients.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Ripon
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Credit Controller role, and who knows? They might just have the perfect lead for you.
✨Tip Number 2
Prepare for those interviews! Research the company and its culture, and think about how your experience aligns with their needs. Practise common interview questions so you can showcase your skills confidently.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It keeps you fresh in their minds and demonstrates your professionalism.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates. Let’s get you that Credit Controller position!
We think you need these skills to ace Credit Controller in Ripon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and cash collections, and don’t forget to mention any relevant qualifications or skills that match what we’re looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team in Ripon. Share specific examples of how you've built client relationships and managed debts effectively.
Show Off Your Skills:We want to see your skills in action! If you have experience with Microsoft Office, especially Excel, or any finance systems, make sure to showcase that in your application. It’s all about proving you can hit the ground running!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Career Cross Ltd
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your knowledge of cash flow management and debt collection strategies. Be ready to discuss how you've successfully managed accounts in the past and any specific metrics you've improved.
✨Showcase Your Communication Skills
This role requires excellent communication, both written and verbal. Prepare examples of how you've built and maintained client relationships. Think about times when you resolved disputes or negotiated payment plans, and be ready to share those stories.
✨Familiarise Yourself with Their Systems
Research the finance systems commonly used in credit control. If you know what software the company uses, mention your experience with similar tools. This shows you're proactive and ready to hit the ground running.
✨Demonstrate Flexibility and Prioritisation
The job description highlights the need for a flexible approach to workload. Prepare to discuss how you've managed competing priorities in previous roles. Share specific examples where you adapted to changing situations while still meeting deadlines.
