At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong client relationships.
- Company: Established company in Ripon with a focus on growth and teamwork.
- Benefits: Competitive salary, excellent benefits, and a supportive work environment.
- Other info: Flexible working hours with opportunities for career advancement.
- Why this job: Join a dynamic team and play a key role in financial success.
- Qualifications: 3 years of credit control experience and strong Excel skills required.
The predicted salary is between 27000 - 30000 € per year.
Our client is a well-established company based in Ripon, due to continued growth and expansion they are now looking to recruit an office-based Credit Controller based at their offices in Ripon. As Credit Controller you will play an important role within the credit control department in meeting cash flow requirements with a strong emphasis on building and maintaining client relationships ensuring service standards are of the highest level.
Duties and Responsibilities:
- Opening new accounts and responsible for the day-to-day management of your customer base.
- Establish and maintain internal and external customer relationships at all levels in a calm and professional manner.
- Ensure as necessary all calls, letters, statements and follow up actions are carried out in order to bring the matter to the customer’s attention to obtain payment of due/overdue debts.
- Ensure the timely and pro-active co-ordination of payments in relation to cash collection and aged debt reduction.
- Resolving queries both internally and externally around outstanding invoices.
- Agree, negotiate, and enforce re-payment plans.
- Liaise directly with the Credit Control Manager to escalate issues with payment for 3rd party collection agencies.
- Maintain customer records notifying the relevant department of changes required and logging and dealing with queries.
- Managing credit limits in-line with relevant authorisations and escalate where required to the Credit Control Manager.
- Ensuring processes are followed as part of the collection requirements, account reconciliation and payments.
- Have a flexible approach to an ever-changing workload with the ability to prioritise.
Skills & Qualifications:
- Minimum of 3 years’ experience working in a credit control/cash collections role.
- MICM preferred but not essential.
- Competent with Microsoft Office products especially Excel and experience of using finance systems.
- Have an excellent telephone manner.
Hours: Monday to Friday 8:00am – 5:00pm
Credit Controller in Ripon employer: Career Cross Limited
Our client in Ripon is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive salaries and excellent benefits, they foster strong relationships within their teams and with clients, ensuring a rewarding environment for Credit Controllers to thrive and grow professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller in Ripon
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance world, especially those who work in credit control. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle overdue payments or resolve customer queries. We want you to shine and show off your skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you fresh in their minds. Plus, it shows you’re genuinely interested in the role and the company.
✨Tip Number 4
Apply through our website for the best chance at landing that Credit Controller role. We’ve got all the latest listings, and applying directly shows you’re keen on joining our team!
We think you need these skills to ace Credit Controller in Ripon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control and cash collections, and don’t forget to mention any relevant qualifications like MICM if you have them!
Show Off Your Skills:We want to see your skills in action! Be sure to include your proficiency with Microsoft Office, especially Excel, and any finance systems you've used. This will help us understand how you can contribute to our team.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role and how your experience aligns with our needs. Don’t be shy—let your personality come through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Cross Limited
✨Know Your Numbers
As a Credit Controller, you'll be dealing with cash flow and collections, so brush up on your financial knowledge. Be prepared to discuss your experience with managing customer accounts, handling overdue debts, and using finance systems. This will show that you understand the role and can hit the ground running.
✨Showcase Your Communication Skills
Since building relationships is key in this role, practice articulating how you've successfully managed client relationships in the past. Think of specific examples where your excellent telephone manner helped resolve issues or negotiate payment plans. This will demonstrate your ability to maintain professionalism under pressure.
✨Be Ready for Scenario Questions
Expect questions that put you in real-life situations, like how you'd handle a difficult client or a late payment. Prepare by thinking through your approach to resolving queries and enforcing repayment plans. This will help you showcase your problem-solving skills and flexibility in managing workloads.
✨Familiarise Yourself with Their Processes
Research the company’s credit control processes and any specific software they use. If you can mention how your previous experience aligns with their methods, it’ll show that you’re proactive and genuinely interested in the position. Plus, it’ll give you an edge in understanding their expectations.
