At a Glance
- Tasks: Provide on-site IT support and assist with hardware, software, and project work.
- Company: Join a well-established company in West London experiencing exciting growth.
- Benefits: Enjoy a competitive salary, bonuses, and excellent benefits.
- Other info: Work Monday to Friday, 8:30-17:30 with a one-hour lunch break.
- Why this job: Be part of a dynamic team and enhance your tech skills in a supportive environment.
- Qualifications: 3+ years in IT support, strong Excel and scripting skills required.
The predicted salary is between 28000 - 42000 £ per year.
Salary: £35,000 - 35,000 per year
Requirements
- I am looking for someone with at least 3 years of working experience in IT support.
- You should have experience in 1st and 2nd line PC support.
- Proficiency in Microsoft Office is essential.
- Advanced skills in Microsoft Excel and VBA are required.
- Experience in SQL query writing is necessary.
- You should also have experience in script writing using languages such as JavaScript, Python, or PowerShell.
Responsibilities
- You will assist the IT department with daily operations.
- Your specific roles will include providing office PC hardware and software support.
- I expect you to engage in ad hoc IT-related project work as needed.
- You will be involved in script writing and macro debugging.
- Optimizing Excel workbook formulas will also be part of your duties.
Technologies
- Hardware
- Support
- JavaScript
- PowerShell
- Python
- SQL
- VBA
- Azure
- Cloud
- Oracle
- SharePoint
More
This is a full-time position located at our head office in West London, with working hours from Monday to Friday, 8:30 AM to 5:30 PM, including a 1-hour unpaid lunch break. We are a well-established company experiencing continued growth and expansion, and we are eager to welcome an enthusiastic IT Support Engineer with good communication skills to our team.
last updated 28 week of 2026
#J-18808-LjbffrIT Support Engineer in London employer: Career Cross Limited
Career Cross Limited is an exceptional employer, offering a dynamic work environment in the heart of London where innovation and collaboration thrive. With a strong focus on employee growth, we provide ample opportunities for professional development and a competitive benefits package, including performance bonuses. Join us to be part of a forward-thinking team that values your contributions and fosters meaningful relationships within the hospitality sector.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Engineer in London
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Excel, VBA, and SQL. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Prepare for potential technical questions by brushing up on your script writing skills, especially in languages like JavaScript and Python. Consider working on small projects or exercises that showcase your ability to solve problems using these languages.
✨Tip Number 3
Highlight your communication skills during the interview process. As an IT Support Engineer, you'll need to explain technical issues to non-technical staff, so practice articulating complex concepts in simple terms.
✨Tip Number 4
Network with professionals in the IT field, particularly those who work in support roles. Attend local meetups or online forums to gain insights and potentially get referrals that could help you land the job.
We think you need these skills to ace IT Support Engineer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience, especially in 1st and 2nd line support, Microsoft Office, and advanced Excel skills. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter:Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that relate to the duties listed, such as script writing or project work, to demonstrate your fit for the position.
Showcase Technical Skills:In your application, clearly outline your technical skills, particularly in SQL query writing, VBA, and any scripting languages you are proficient in. Providing examples of past projects can strengthen your application.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at Career Cross Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with 1st and 2nd line support, as well as your proficiency in Microsoft Office, Excel, and any scripting languages you know. Be prepared to discuss specific examples of how you've used these skills in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a technical issue or optimise an Excel workbook. Practising these scenarios can help you articulate your thought process during the interview.
✨Demonstrate Your Communication Skills
As an IT Support Engineer, you'll need to communicate effectively with non-technical staff. Practice explaining complex technical concepts in simple terms, and be ready to showcase your interpersonal skills during the interview.
✨Research the Company and Its Technologies
Familiarise yourself with the company's use of technologies like Microsoft Azure, SharePoint, and Oracle NetSuite. Showing that you understand their tech stack and how you can contribute will impress the interviewers and demonstrate your genuine interest in the role.
