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- Tasks: Lead and manage the delivery of employment and learning support services.
- Company: Join a dynamic team focused on transforming lives through education and employment.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Exciting opportunity for career growth in a supportive environment.
- Why this job: Empower individuals in prisons and probation to achieve their education and employment goals.
- Qualifications: Project management experience and strong relationship-building skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an enthusiastic and confident manager to lead on the delivery of our employment and learning support service – The Greater Manchester Education, Training and Employment service (GM ETE). We are looking for somebody with project management skills and operational and relationship management experience.
The GM ETE contract supports people serving custodial or community-based sentences into education, training or employment opportunities through one-to-one or group work. As Service Manager, you will lead and manage the operational delivery of this contract to ensure it meets its aims and objectives.
You will be skilled in managing staff and leading a high performing team to meet their targets. You will be effective in managing relationships with key stakeholders and partner organisations. The successful candidate will have experience in delivering performance-related contracts, managing people and be skilled in the multi-tasking required of a successful manager.
You will be based in the M2 2JT area.
Closing date is 27th May 2026. Interview will be on 02-Jun-2026, based Face to Face.
Service Manager employer: Career Connect
Contact Detail:
Career Connect Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those connected to the GM ETE service. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Prepare for the interview by researching the organisation and its values. We want to see how your experience aligns with their mission. Think about specific examples from your past that showcase your project management and relationship-building skills.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do a mock interview with you. This will help you articulate your thoughts clearly and boost your confidence when discussing your operational delivery experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team and contributing to the important work we do at GM ETE.
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your enthusiasm for leading the GM ETE service and how you can contribute to its success. A little excitement goes a long way!
Highlight Relevant Experience: When detailing your experience, focus on your project management skills and any operational or relationship management roles you've held. We’re keen to see how your background aligns with the responsibilities of the Service Manager position.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements mentioned in the job description. We love it when candidates take the time to connect their skills to our needs.
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Connect
✨Know Your Stuff
Make sure you thoroughly understand the GM ETE service and its objectives. Familiarise yourself with the challenges faced in delivering education and employment support in prisons and probation offices. This knowledge will help you demonstrate your passion and commitment during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you led a high-performing team or navigated challenges in project management. Be ready to discuss your approach to motivating staff and achieving targets.
✨Build Relationships
Since relationship management is key for this role, come prepared with examples of how you've effectively collaborated with stakeholders and partner organisations. Highlight your communication skills and how you've built trust and rapport in previous roles.
✨Demonstrate Multi-tasking Abilities
As a Service Manager, you'll need to juggle various responsibilities. Prepare to discuss how you've successfully managed multiple projects or tasks simultaneously. Use specific examples to illustrate your organisational skills and ability to prioritise effectively.