Support Analyst

Support Analyst

Full-Time 40000 - 45000 Β£ / year (est.) On-site
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At a Glance

  • Tasks: Provide 1st & 2nd line IT support and manage infrastructure.
  • Company: Join a leading UK company in the travel sector.
  • Benefits: Opportunities for growth, including Azure certifications and leadership roles.
  • Other info: Great chance to lead projects and work with innovative technologies.
  • Why this job: Make a real impact while developing your tech skills in a dynamic environment.
  • Qualifications: Strong knowledge of Office 365, Intune, and networking skills required.

The predicted salary is between 40000 - 45000 Β£ per year.

  • IT Support Analyst & Infrastructure Engineer
  • 1st & 2nd Line Support, Networking and management

Opportunity to join a UK company who are leaders in the travel sector.

Work includes

  • 1st & 2nd line desktop support
  • Infrastructure support and management with O365, Intune, Azure Entra
  • Networking Routers and connected devices
  • Management of 3rd party suppliers
  • Growth opportunities within the role include
  • Azure Dev Ops (gain AZ 900 and upwards)
  • Applications Support (Gain skills with SQL and more)
  • Leadership of Junior
  • Lead projects delivering high business impact

Skills and experience required

  • Strong skills with Office 365, Intune, Azure
  • Mid level Networking skills with Routers (e. g CISCO), worked with TCP/IP services etc
  • Experience with Active Directory is beneficial but not essential
  • Confidence to manage 3rd parties (e. g outsource support services)
  • Customer Support friendly

Support Analyst employer: Career Concept

Join a dynamic and supportive consultancy in the Hospitality Sector, where your experience as a Restaurant Manager or POS Systems Consultant will be valued and nurtured. Enjoy the flexibility of remote working while benefiting from a collaborative work culture that prioritises employee growth through hands-on training and mentorship. With opportunities to engage directly with clients and influence their operations, this role offers a meaningful career path in a thriving industry.

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Contact Details:

Career Concept Recruitment Team

We think you need these skills to ace Support Analyst

1st & 2nd Line Support
Office 365
Intune
Azure
Networking Skills
CISCO Routers
TCP/IP Services