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- Tasks: Manage and optimise high-profile programmatic demand partner accounts.
- Company: Join a hyper-growth AdTech business in Central London with a dynamic culture.
- Benefits: Enjoy flexible working, competitive salary, bonuses, share options, and great perks.
- Why this job: Be the first point of contact for clients and drive impactful digital strategies.
- Qualifications: 4+ years in client-facing roles within programmatic advertising; strong communication skills required.
- Other info: This is a newly created role with significant career growth potential.
The predicted salary is between 54000 - 84000 £ per year.
A unique and exciting career opportunity to join a hyper-growth omnichannel, full-stack Programmatic AdTech business as a Senior Client Success Manager. Based in Central London (flex working/hybrid). This is a newly created role that offers a huge career path growth opportunity as the client continues to grow.
Being the first point of contact for an allocated group of DSP accounts, this role is a mix of pre-sales and post-sale duties including account growth, digital strategy, and product/tech-led initiatives.
Key responsibilities:
- Onboarding new Programmatic Demand partner accounts.
- Strategically manage and optimise high-spend and high-profile programmatic demand partners.
- Articulate the value of our client’s product solutions to external and internal stakeholders.
- Utilise data and analytics skills to be a 'programmatic consultant' to your clients.
- Commercially focused - Identify opportunities for upselling and cross-selling a range of programmatic solutions.
- Lead and deliver clients' QBR meetings.
The ideal candidate:
- 4+ years relevant experience in client-facing Strategic Account Management/Client Success roles within programmatic buy side (DSP/Agency/Trading Desk) AdTech.
- Experience working with one or more ad formats: Video, Display, Mobile, CTV, DOOH, etc.
- Strong understanding of ad exchanges, DSPs, business models, and Programmatic advertising.
- Excellent communication and presentation skills.
- Successful track record in meeting or exceeding assigned individual growth quota.
Up to £75k base + £15k bonus + Share options and excellent company benefits!
Senior Client Success Manager, AdTech employer: Career Concept
Contact Detail:
Career Concept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Client Success Manager, AdTech
✨Tip Number 1
Network with professionals in the AdTech industry, especially those who work with DSPs. Attend relevant events or webinars to connect with potential colleagues and learn more about the latest trends in programmatic advertising.
✨Tip Number 2
Familiarise yourself with the specific DSPs and ad formats mentioned in the job description. Having a solid understanding of these will allow you to speak confidently about your experience and how it aligns with the role during interviews.
✨Tip Number 3
Prepare to discuss your previous successes in client management and account growth. Be ready to share specific examples of how you've optimised client relationships and driven revenue through upselling or cross-selling.
✨Tip Number 4
Research StudySmarter and our approach to client success in the AdTech space. Understanding our values and how we operate will help you articulate why you're a great fit for the team and how you can contribute to our growth.
We think you need these skills to ace Senior Client Success Manager, AdTech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in client-facing roles, particularly in Strategic Account Management or Client Success within the AdTech sector. Emphasise your familiarity with programmatic advertising and any specific ad formats you've worked with.
Craft a Compelling Cover Letter: In your cover letter, articulate why you are passionate about the role and how your skills align with the responsibilities outlined in the job description. Mention your experience with onboarding new accounts and optimising client relationships.
Showcase Your Achievements: Include quantifiable achievements in your application, such as exceeding growth quotas or successfully managing high-profile accounts. This will demonstrate your capability and success in similar roles.
Highlight Communication Skills: Since excellent communication and presentation skills are crucial for this role, provide examples of how you've effectively communicated with clients or stakeholders in the past. This could be through successful QBR meetings or strategic discussions.
How to prepare for a job interview at Career Concept
✨Know Your AdTech Inside Out
Make sure you have a solid understanding of programmatic advertising, DSPs, and the various ad formats mentioned in the job description. Being able to discuss these topics confidently will show your expertise and passion for the industry.
✨Demonstrate Your Client Success Skills
Prepare examples from your past experience where you've successfully managed client accounts, particularly in a strategic capacity. Highlight any specific achievements related to account growth or upselling, as this aligns directly with the role's responsibilities.
✨Showcase Your Data-Driven Approach
Since the role involves utilising data and analytics, be ready to discuss how you've used data to inform your strategies in previous roles. Bring examples of how your insights led to successful outcomes for clients.
✨Prepare for QBR Discussions
As you'll be leading clients' QBR meetings, think about how you would structure these discussions. Be prepared to talk about how you would present performance metrics and strategic recommendations to clients, demonstrating your ability to communicate effectively.
