At a Glance
- Tasks: Be the friendly face of our medical practice, assisting patients and managing reception duties.
- Company: Join the well-loved Preston Grove Medical Centre in Yeovil, Somerset.
- Benefits: Enjoy a competitive salary, supportive team, and career development in healthcare.
- Other info: Part-time role with flexible hours in a welcoming environment.
- Why this job: Make a real difference in patients' lives while working in a vibrant community.
- Qualifications: Experience with the public, caring attitude, and basic computer skills required.
The predicted salary is between 25263 - 25263 £ per year.
As a well-loved and established medical practice, Preston Grove Medical Centre is situated in the busy town of Yeovil on the Somerset/Dorset border. We are now looking for a Patient Services Assistant / Receptionist to join us on a permanent, part-time basis, working 21.5 hours per week. The shift pattern for this role is as follows:
- Tuesday: 08:00 - 12:00, 13:00 - 17:00
- Wednesday: 14:00 - 18:30
- Friday: 08:30 - 12:30, 13:30 - 18:30
Benefits:
- Salary of £14,248 per annum (FTE of 37.5 hours equals £25,263)
- Friendly work environment
- Play an important role in the smooth running of our practice
- Develop your career in healthcare with an established organisation
Working in the vibrant market town of Yeovil, surrounded by beautiful countryside, you’ll discover that this is Somerset’s centre for entertainment and shopping. You’ll be joining a small but welcoming team that will support you with all the training and development you’ll need to grow and thrive in your role.
As our Patient Services Assistant / Receptionist, you'll be at the heart of our practice, providing a reception and administration service for the medical centre. Acting as our first point of contact for patients, doctors, nurses and colleagues, you will support our positive and nurturing care environment, handling set tasks and following protocols as required. Specifically, you will:
- Field inbound calls from patients and their relatives, as well as other medical staff
- Respond to in-person queries
- Register patients and book appointments
- Direct calls to the right location
- Keep an eye on the reception area
- Inform patients of delays and handle any complaints in a professional manner, escalating issues as necessary
- Update computer records using online and clinical systems
- Ensure relevant information is available to GPs
- Manage incoming post
- Ensure our reception area is welcoming and orderly for all visitors
- Provide patients with information and test results
To be considered as a Patient Services Assistant / Receptionist, you will need:
- Experience working with the general public
- A caring and positive approach to queries
- Sensitive communication skills, ensuring confidentiality at all times
- Basic keyboard skills
- An organised approach
- English and Maths proficiency
Equal Opportunities: Webrecruit and Preston Grove Medical Centre are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.
Patient Services Assistant / Receptionist in Yeovil employer: Career Choices Dewis Gyrfa Ltd
Preston Grove Medical Centre is an excellent employer, offering a friendly work environment where you can play a vital role in the smooth running of our practice. Located in the vibrant market town of Yeovil, Somerset, we provide ample opportunities for career development in healthcare, supported by a small, welcoming team dedicated to your growth and success.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Patient Services Assistant / Receptionist in Yeovil
✨Get Hands-On with Local Clinics
One of the best ways to land a part-time nursing role is to visit local clinics and hospitals. Drop by or call in to inquire about opportunities—many places value a personal touch and are often searching for part-time staff to assist in patient care.
✨Join Nursing Community Groups
Engage with local nursing community groups or online forums. They can be valuable resources for finding out about part-time roles and networking with other professionals in the field who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Stay Sharp with Continuous Learning
Part-time roles sometimes demand specific skills or certifications. Keep an eye on workshops or webinars that enhance your nursing skills, and don't forget to share your achievements on your social media or professional profiles to catch the eye of employers.
✨Apply Online with Us!
Don’t forget to apply for the part-time nursing positions directly through our website. We make it easy to connect with employers like Career Choices Dewis Gyrfa Ltd who are looking for fantastic patient care professionals, so get your application in and showcase your passion for nursing!
We think you need these skills to ace Patient Services Assistant / Receptionist in Yeovil
Some tips for your application 🫡
Highlight Your Clinical Skills:When you’re crafting your CV for a nursing role, make sure to focus on your clinical skills and hands-on experience. Detail any specific areas of patient care you excel in, such as wound management or patient education.
Showcase Your Communication Skills:In nursing, strong communication is key, both with patients and fellow staff. Use your cover letter to tell us about a time you effectively communicated with a patient or a team member, showing your ability to work well in a part-time capacity.
Tailor Your Availability:As you’re applying for a part-time position, specify your availability clearly in your application. Highlight how your schedule can support the team's needs at Career Choices Dewis Gyrfa Ltd, making you an ideal choice for flexible shifts.
Include Relevant Certifications:Don’t forget to mention any nursing certifications or training you’ve completed that are relevant to the role. This could make your application really stand out, especially for a part-time position at Career Choices Dewis Gyrfa Ltd where specific skills might be in demand.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Empathy Skills
As a nursing intern, you'll need to convey your empathy and patient care skills. Use specific examples from your studies or previous experiences where you made a positive impact on a patient's experience. This is a great way for us to highlight our interpersonal skills and show that we're tuned into patient needs.
✨Know Your Clinical Knowledge
Expect some technical questions related to nursing practices, patient management, and healthcare ethics. Make sure we brush up on key clinical competencies or procedures, so we're ready to discuss how to handle patient scenarios confidently.
✨Flexibility is Your Friend
Part-time roles often require us to adapt to varying schedules. Be prepared to talk about our availability and flexibility in taking on shifts, as this is crucial for nursing positions. Showing that we're willing to be available when needed can set us apart!
✨Bring a Reflective Portfolio
Since this is a part-time nursing role, it’s a great chance to showcase any relevant work or volunteer experiences. Create a reflective portfolio that includes notes, feedback from mentors, or case studies. This allows us to demonstrate our learning journey and commitment to improving our patient care skills.
