Administrative Assistant - Safeguarding & Clinical Services in Yeovil

Location: Yeovil, BA20 2EN

Pay: Negotiable

Contract Type: Permanent

Hours: Full time

Closing Date: 07/06/2026

About this job

Clinical Administrative Support responsibilities

• Support the administration and coordination of clinical development work across GPSU on behalf of the Head of Clinical Programmes and Services.
• Maintain and update information associated with those programmes and services.
• Coordinate meetings, including scheduling, preparing agendas, managing invitation lists, and distributing relevant documentation.
• Attend meetings to take notes and maintain clear and accurate action logs, ensuring actions are tracked and followed up.
• Support the monitoring and maintenance of action logs, ensuring timely updates and accountability.
• Assist in reviewing and managing the pipeline of work from internal and external stakeholders, gathering and organising information as required.
• Liaise with GP practices and stakeholders to obtain updates, clarify requirements, and support effective communication across programmes.
• Ensure documentation is maintained in line with organisational standards, supporting transparency and auditability of clinical services activity.
• Provide general administrative support to the Head of Clinical Programmes and Services, contributing to the effective delivery of services and continuous improvement initiatives.

Collaborative Working

• Build effective working relationships with the MACPT health navigator, GP practices, PODs, and wider safeguarding partners to support coordinated multiagency responses.
• Facilitate clear, timely, and professional communication between primary care and external agencies involved in MACPT processes.
• Work collaboratively with colleagues across primary care to ensure consistent, accurate, and high quality information is shared for strategy discussions.
• Contribute to a supportive team environment, offering assistance, sharing information, and promoting a positive and solution focused approach.
• Engage constructively with partners when handling domestic abuse notifications, ensuring information is disseminated appropriately and sensitively.
• Participate in team meetings, reflective discussions, and learning activities to strengthen joint working and continuous improvement.
• Maintain strong professional relationships built on trust, respect, and a shared commitment to safeguarding and high quality patient care.
• Seek guidance and escalate concerns appropriately to senior colleagues or safeguarding leads to ensure safe and effective collaborative decision making.

Leadership/Management

• Use initiative to make informed judgements within the scope of the role, escalating concerns appropriately to senior colleagues or safeguarding leads within Somerset ICB safeguarding team.
• Take ownership of workload planning, ensuring tasks are prioritised effectively and completed to a high standard within required timeframes.
• Contribute to a culture of continuous improvement by identifying issues, suggesting solutions, and supporting the development of more efficient processes.
• Model professional behaviours, including reliability, confidentiality, and a calm, measured approach when handling sensitive or distressing information.
• Support colleagues by sharing knowledge, offering guidance on processes, and contributing positively to team learning and development.
• Maintain accurate and well organised records, demonstrating accountability and adherence to organisational policies and safeguarding standards.
• Represent primary care professionally in communications with partner agencies, demonstrating confidence, clarity, and sound judgement.