At a Glance
- Tasks: Join our busy GP practice, greeting patients and managing appointments.
- Company: Strathmore GP Practice, serving over 14,000 patients with a supportive team.
- Benefits: Full training provided, flexible hours, and a chance to make a difference.
- Why this job: Be the friendly face that helps patients feel at ease in a fast-paced environment.
- Qualifications: Enthusiasm and good communication skills are essential.
- Other info: Great opportunity for career growth in a dynamic healthcare setting.
The predicted salary is between 24000 - 36000 Β£ per year.
Strathmore is an extremely busy GP Practice with over 14,000 patients and we are looking for an enthusiastic individual to join our Reception Team to support our Late Shift of working hours 10:00am - 18:30pm. Flexibility is necessary as start times may change depending on the business needs.
The Reception Team has 2 Reception Supervisors overseeing the Team and we are now recruiting for a new receptionist to join the team. Full training will be provided to the successful candidate.
- Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
- Welcomes patients and visitors in person or on the telephone, answering or referring inquiries.
- Comforts patients by anticipating their anxieties, answering questions, and maintaining the reception area.
- Helps patients in distress by responding to emergencies.
- Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
- Maintains operations by following policies and procedures, reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Flexible approach to provide cover for absent colleagues.
- Adhere to health and safety procedures as set out by the practice.
- Using a courteous and efficient manner at all times.
- Input of patients' data onto the system, e.g., change of address.
- Good communication and teamwork, with work to be shared out in a fair manner.
- Such other duties as specified by the Partners, Practice Manager, Deputy Practice Manager, and Reception Supervisors.
Medical Receptionist in Wrexham employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Medical Receptionist in Wrexham
β¨Tip Number 1
Get to know the practice! Research Strathmore and understand their values and patient care approach. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your communication skills! As a Medical Receptionist, you'll be the first point of contact for patients. Role-play with friends or family to get comfortable with greeting patients and handling inquiries efficiently.
β¨Tip Number 3
Be flexible and ready to adapt! Since the role requires flexibility with hours, highlight your willingness to adjust your schedule during interviews. This shows you're a team player who can handle the busy environment at Strathmore.
β¨Tip Number 4
Apply through our website! We encourage you to submit your application directly on our site. Itβs the best way to ensure your application gets noticed and shows your enthusiasm for joining our Reception Team.
We think you need these skills to ace Medical Receptionist in Wrexham
Some tips for your application π«‘
Show Your Enthusiasm: When writing your application, let your passion for helping others shine through. We want to see that you're excited about joining our busy GP practice and supporting our patients!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially in customer service or healthcare settings. We love seeing how your skills align with what we need at Strathmore.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: Donβt forget to submit your application through our website! Itβs the best way for us to receive your details and ensures youβre considered for the role.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
β¨Know the Practice Inside Out
Before your interview, take some time to research Strathmore GP Practice. Understand their values, services, and the community they serve. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
β¨Showcase Your Communication Skills
As a Medical Receptionist, communication is key. Prepare examples of how you've successfully interacted with patients or handled difficult situations in the past. Practising clear and concise responses will demonstrate your ability to communicate effectively under pressure.
β¨Emphasise Flexibility and Teamwork
Given the nature of the role, flexibility is crucial. Be ready to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you worked collaboratively with a team to achieve common goals.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in high-pressure situations. Think of scenarios where you had to comfort a distressed patient or manage multiple tasks at once. Practising these responses will help you feel more confident during the interview.