14450 - BAS: Senior Case Administrator OMU in Wrexham
14450 - BAS: Senior Case Administrator OMU

14450 - BAS: Senior Case Administrator OMU in Wrexham

Wrexham Full-Time 33275 - 39930 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage case administration and ensure compliance with various processes in the OMU department.
  • Company: Join the Ministry of Justice, a key player in public service.
  • Benefits: Enjoy a competitive salary and a permanent full-time position.
  • Why this job: Make a difference in the justice system while developing your administrative skills.
  • Qualifications: Experience in custody work and sentence calculation is essential.
  • Other info: Opportunity for career growth and to mentor new colleagues.

The predicted salary is between 33275 - 39930 £ per year.

Employer: Ministry of Justice

Location: LL13 9QE

Pay: £33,275 per year

Contract Type: Permanent

Hours: Full time

Disability Confident: No

Closing Date: 08/03/2026

About this job

This is an Administrative job in an establishment. This role is particularly designed for Local Establishments with a high churn.

Summary

This role acts as a Senior Case Administrator reporting direct to the Band 5 Hub Manager. The role involves the checking and compilation of various mandated processes within the OMU department’s Case Administration team. The job holder will act as deputy to the Band 5 Hub Manager in regard to Custody work and will hold responsibility for checking and ensuring compliance with Sentence Calculation PSIs. In addition to the standard case administrator role, the role involves the management of an allocated caseload. This is a non-operational job with no line management responsibilities. This role is rotational.

Responsibilities, Activities and Duties

  • Organise, produce and maintain accurate records for the area of work e.g. checklists etc.
  • Undertake the transactional activity associated with the Offender Management function. This includes processing the following paperwork ready for checking and onward transmission by the Hub Manager:
  • Discharge Report / Pre-Discharge Report
  • Bail applications
  • Release on Temporary License (ROTL)
  • Home Detention Curfew (HDC)
  • Offender Assessment and Sentence Management (OaSys)
  • Multi-Agency Public Protection Arrangements (MAPPA)
  • Re-categorisation
  • Sentence calculations, including conduct initial checks
  • Appeals
  • Violent Sex Offender Register (VISOR)
  • Multi-Agency Risk Assessment Planning (MARAP)
  • Adjudications
  • Indeterminate Sentence Prisoners
  • Parole applications
  • Legal Correspondence
  • License Applications
  • Resettlement overnight Release
  • Prisoner Fines
  • Foreign Nationals/Deportation/Immigration
  • Risk to Children/Safeguarding Children
  • Harassment/Restraining Orders
  • Category A administration
  • Recall paperwork
  • Public Protection
  • Ensure completion of mandatory daily tasks list and tasks have been allocated fairly within the team.
  • Ensure all release and transfer paperwork has been completed by the team.
  • Will hold responsibility for checking and ensuring compliance with Sentence Calculation PSIs.
  • Act as a SPOC for all communications to the team, prioritise and distribute to the appropriate person or relevant department in the establishment e.g. managing custody inbox/OMU inbox.
  • Correspond with relevant stakeholders and agencies to ensure that they are aware of information and that it is adequately shared e.g. liaison with PPCS case managers for specific parole cases.
  • Maintain and check establishment databases, manual filing systems and logs of information with responses within timescales, producing reports as required.
  • Arrange any meetings including the preparation of paperwork, minutes and action points e.g. Monthly OMU Meetings, IRMT.
  • Act as specialist administrator and continue to develop skills and understanding of all processes.
  • Lead on the accommodation and assimilation of new processes or policy within the function.
  • Develop training guides and aid memoirs to use in developing and training junior colleagues.
  • Act as a mentor/induction co-ordinator for all new starters within the function, working to develop their initial skill set and work to increase knowledge and capability.
  • Identify any areas of concern/deficit and advise the hub manager at the earliest opportunity.
  • In conjunction with the Hub Manager to review new and existing process and provide specialist advice and consultation to Head of Department for and during discussions about new process and planning decisions.
  • Investigate and report upon administrative errors within the department adopting an objective problem solving approach to issue resolution.
  • Undertake other management/administrative tasks including:
    • Complete monitoring returns for the area of work e.g. liaison with Hub Manager.
    • Prepare paperwork for checking by their manager, conducting 20% of all initial checks as required and reporting trends and developing solutions for presentation to the Hub Manager.
    • When required, attend meetings on behalf of their unit.
    • As senior administrator, work to deliver innovation and change.
    • Working alongside and informing/advising the Hub Manager during annual staff appraisals.
    • Ad hoc roles and responsibilities as required.

    The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

    An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh.

    Behaviours

    • Changing and Improving
    • Communicating and Influencing
    • Working Together
    • Managing a Quality Service
    • Making Effective Decisions

    Experience

    Practical knowledge and experience in Custody work including a proven record of sentence calculation and other Case Administrative functions and have been working in that environment for over 12 months.

    Technical Requirements

    Completion of Sentence Calculation training to an Advanced Level. Job holders must complete specific training in their administrative specialism once they take up post. When transferring to a Young Persons establishment the job holder will be required to successfully undertake an assessment to demonstrate suitability to work with Young People.

    14450 - BAS: Senior Case Administrator OMU in Wrexham employer: Career Choices Dewis Gyrfa Ltd

    The Ministry of Justice is an exceptional employer, offering a supportive work culture that prioritises employee development and growth. As a Senior Case Administrator in the LL13 9QE area, you will benefit from a permanent position with competitive pay, while contributing to meaningful work that impacts the justice system. The role provides opportunities for mentorship and skill enhancement, ensuring that you can thrive in your career while making a difference in the community.
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    Contact Detail:

    Career Choices Dewis Gyrfa Ltd Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land 14450 - BAS: Senior Case Administrator OMU in Wrexham

    ✨Tip Number 1

    Network like a pro! Reach out to current or former employees in similar roles. They can give you the inside scoop on what it’s really like and might even refer you for the position.

    ✨Tip Number 2

    Prepare for the interview by practising common questions related to case administration. Think about your past experiences and how they relate to the responsibilities of the Senior Case Administrator role.

    ✨Tip Number 3

    Showcase your skills during the interview! Bring examples of how you've managed caseloads or improved processes in previous roles. This will demonstrate your capability and fit for the job.

    ✨Tip Number 4

    Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s just good manners!

    We think you need these skills to ace 14450 - BAS: Senior Case Administrator OMU in Wrexham

    Case Administration
    Sentence Calculation
    Compliance Checking
    Record Keeping
    Communication Skills
    Stakeholder Liaison
    Problem Solving
    Training and Mentoring
    Data Management
    Report Preparation
    Attention to Detail
    Organisational Skills
    Team Collaboration
    Adaptability

    Some tips for your application 🫡

    Tailor Your Application: Make sure to customise your application to highlight how your skills and experience match the specific requirements of the Senior Case Administrator role. We want to see how you can bring value to our team!

    Showcase Relevant Experience: When detailing your work history, focus on your practical knowledge in custody work and sentence calculation. We love seeing real examples of how you've handled similar responsibilities in the past.

    Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.

    Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role.

    How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

    ✨Know Your Stuff

    Make sure you brush up on your knowledge of custody work and sentence calculations. Familiarise yourself with the specific processes mentioned in the job description, like discharge reports and parole applications. This will show that you're not just interested in the role but also understand the intricacies involved.

    ✨Showcase Your Organisational Skills

    As a Senior Case Administrator, organisation is key. Prepare examples from your past experience where you've successfully managed caseloads or maintained accurate records. Be ready to discuss how you prioritise tasks and ensure compliance with mandatory processes.

    ✨Communicate Clearly

    Effective communication is crucial in this role. Practice articulating your thoughts clearly and concisely. You might be asked about how you would handle communications with stakeholders, so think of scenarios where you've successfully liaised with different parties in your previous roles.

    ✨Be a Team Player

    This position involves working closely with others, so highlight your teamwork skills. Share experiences where you've collaborated with colleagues or mentored new starters. Emphasising your ability to work together and support your team will resonate well with the interviewers.

    14450 - BAS: Senior Case Administrator OMU in Wrexham
    Career Choices Dewis Gyrfa Ltd
    Location: Wrexham

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