At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer service and shop standards.
- Company: Join a charity dedicated to supporting individuals with disabilities.
- Benefits: Flexible hours, community impact, and the chance to inspire others.
- Other info: Opportunity to work in a diverse team and grow within a thriving charity.
- Why this job: Make a real difference while developing your leadership skills in a supportive environment.
- Qualifications: Retail experience and a passion for charity work are essential.
The predicted salary is between 20000 - 25000 £ per year.
About the role
Are you looking for a new opportunity where you can be part of a fantastic team who deliver their very best at all times? Would you love to work for a charity where we believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential? If so, this could be the job for you.
Sense is currently recruiting for a Shop Manager to work 30 hours per week at our shop in Worcester on a 12 month fixed term basis. This is an exciting time to join our team and work in our network of over 120 shops as we continue our exciting shop growth programme. We are looking for someone to lead and inspire an enthusiastic team, drive delivery of standards, operational and customer service excellence.
Some key areas of ownership for the successful applicant include:
- Building, training and inspiring a great team of volunteers
- Delivering superb shop standards, offer and customer engagement
- Driving stock generation and community engagement
Each year, over four million people buy an item from us, so our shops play a pivotal role in raising brand awareness and income to make a difference to the lives of the people we support.
Key skills and experience:
- The successful applicant will need to be self‑motivated, creative, be a great communicator and positively committed to working in charity retail.
- Experience of inspiring a team to provide excellent customer service.
- An eye for detail that will ensure a safe, clean, and inviting environment for customers, staff, and volunteers.
- Experience of working in a retail environment or within a team leader position.
This position requires the applicant to be willing to work Bank Holidays and weekends as required and it is desirable that they have flexibility to work across 7 days of the week.
We welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Shop manager in Worcester employer: Career Choices Dewis Gyrfa Ltd
Sense is an exceptional employer that fosters a supportive and inclusive work culture, where every team member is valued and encouraged to grow. As a Shop Manager in Worcester, you will lead a passionate team dedicated to making a difference in the community, with opportunities for personal development and the chance to engage with diverse groups. Join us in our mission to ensure that no one is left out, and enjoy the rewarding experience of contributing to a charity that truly cares.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shop manager in Worcester
✨Tip Number 1
Get to know the charity's mission and values inside out. When you walk into that interview, let your passion for their cause shine through. We want to see how you can connect your experience with what they stand for!
✨Tip Number 2
Show off your leadership skills! Think of examples where you've inspired a team or improved customer service. We love hearing about how you've made a difference in previous roles, especially in retail.
✨Tip Number 3
Be ready to discuss your ideas for community engagement and stock generation. We want to hear your creative strategies on how to attract more customers and make the shop a vibrant place!
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team!
We think you need these skills to ace Shop manager in Worcester
Some tips for your application 🫡
Show Your Passion for Charity:When writing your application, let your passion for charity retail shine through! We want to see how much you care about making a difference and supporting those in need. Share any relevant experiences that highlight your commitment to our cause.
Highlight Your Team Leadership Skills:As a Shop Manager, you'll be leading a team of volunteers, so make sure to showcase your leadership skills in your application. Tell us about times you've inspired or trained a team, and how you’ve driven excellent customer service in previous roles.
Be Detail-Oriented:We love candidates who pay attention to detail! In your application, mention how you ensure a clean, safe, and inviting environment for customers and staff. This will show us that you understand the importance of shop standards.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and keep track of all the amazing candidates. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Charity Inside Out
Before your interview, take some time to research Sense and its mission. Understand their values and how they impact the community. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Leadership Skills
As a Shop Manager, you'll need to inspire and lead a team. Prepare examples from your past experiences where you've successfully motivated a team or improved customer service. Be ready to discuss how you can build and train volunteers effectively.
✨Demonstrate Your Retail Experience
Highlight your experience in retail and any leadership roles you've held. Be specific about how you've maintained shop standards and engaged customers. Use metrics or achievements to back up your claims, as this will make your experience more tangible.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like managing stock or dealing with customer complaints. Think through potential scenarios beforehand and prepare your responses to demonstrate your problem-solving skills and commitment to excellent service.
