At a Glance
- Tasks: Ensure site security, conduct patrols, and provide top-notch customer service.
- Company: Join a leading retail security team in Worcester.
- Benefits: Earn £12.36 per hour with paid breaks and flexible part-time hours.
- Other info: Perfect for students seeking part-time work with growth opportunities.
- Why this job: Be the frontline hero ensuring safety while gaining valuable experience.
- Qualifications: Must have a valid Door Supervisor SIA Licence and excellent communication skills.
The predicted salary is between 25000 - 26000 £ per year.
Retail Security Officer (Part Time) – Worcester – 21 hours per week Wednesday - Friday 15:00-22:00; £12.36 per hour; Paid breaks; Retail experience preferred.
Main Duties
- Use ASCONE to maintain the security of the site
- Conduct regular patrols of the site
- Deliver customer service to both staff and visitors
- Support the staff with any reasonable request
- Ensure the relevant reports are completed in order for accurate information to be recorded
Training
For this role, you will be required to fully and satisfactorily complete all required competency training, as well as undertake additional training to ensure continuous self-development as directed by the Operations Manager. You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards on site
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage, whilst using common sense and initiative to ensure the situation does not become threatening
- Being both proactive and reactive when delivering customer service to diffuse situations to avoid escalation
- To maintain professional conduct in the face of difficult situations and challenging customers
- Complete an accurate and detailed entry of any incidents that occur on the system provided on site
- To call emergency services and Control Room to report serious incidents
What we are looking for
- Valid Door Supervisor SIA Licence
- Excellent customer service skills
- Self-starter, can act without direction
- Report Writing skills essential
- Excellent communication skills
- Ability to work well under pressure
Security Officer in Worcester employer: Career Choices Dewis Gyrfa Ltd
As a Retail Security Officer in Worcester, you will join a dynamic team that prioritises employee well-being and professional growth. With competitive pay, paid breaks, and a supportive work culture, we encourage continuous development through comprehensive training programmes. Our commitment to fostering a safe and secure environment not only benefits our customers but also empowers our staff to thrive in their roles.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or handled difficult situations, as these will come up!
✨Tip Number 3
Show off your skills! If you have a valid Door Supervisor SIA Licence, make sure to highlight it in conversations and during interviews. It’s a key requirement that sets you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over others. Plus, it’s super easy!
We think you need these skills to ace Security Officer in Worcester
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight any retail or security experience you have in your application. We want to see how your background aligns with the role, so don’t hold back on sharing relevant stories!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and get to the point quickly. We appreciate a well-structured application that’s easy to read.
Tailor Your Application:Take a moment to customise your application for this specific role. Mention the skills and qualities we’re looking for, like customer service and report writing, to show us you’re the right fit!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Security Basics
Make sure you brush up on your knowledge of security protocols and procedures, especially those related to retail environments. Familiarise yourself with ASCONE and be ready to discuss how you would use it to maintain site security.
✨Show Off Your Customer Service Skills
Since this role involves interacting with both staff and visitors, prepare examples of how you've successfully handled customer service situations in the past. Highlight your ability to remain calm under pressure and diffuse challenging situations.
✨Be Ready for Scenario Questions
Expect to be asked how you would handle specific security scenarios. Think about potential health and safety hazards or difficult customers, and prepare your responses to demonstrate your proactive and reactive skills.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a brief report writing sample to showcase your attention to detail and reporting skills.
