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- Tasks: Lead HR activities and ensure quality assurance across the practice.
- Company: Join a dynamic healthcare practice focused on compliance and improvement.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Why this job: Make a real difference in HR and quality assurance within healthcare.
- Qualifications: Experience in HR management and knowledge of compliance standards required.
- Other info: Collaborative environment with a focus on continuous improvement.
The predicted salary is between 30000 - 45000 £ per year.
£35,000.00 to £45,000.00 per year
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 07/03/2026
About this job
Human Resources & Workforce Management
- Lead all HR activity across the practice, including recruitment, contracts, induction and staff retention.
- Manage recruitment processes from advertising through to onboarding, ensuring compliance with employment legislation.
- Develop and maintain job descriptions and person specifications for all staff roles.
- Support line managers with annual leave, sickness absence, and other leave arrangements.
- Lead on mandatory training, ensuring compliance with NHS requirements.
- Support the practice in all HR matters, in conjunction with the retained HR consultant, who provides expert advice and professional guidance.
Quality Assurance, Governance & Compliance
- Lead on quality assurance and continuous improvement across the practice.
- Ensure compliance with CQC standards, NHS policies, GDPR, and contractual requirements.
- Prepare for and support CQC inspections, audits, and external reviews.
- Develop, review, and implement practice policies and procedures.
- Oversee health and safety systems, risk assessments, and statutory compliance.
- Manage complaints handling.
- Monitor patient feedback (FFT, GP Patient Survey, complaints) and support service improvement initiatives.
- Develop and embed a simple, effective quality management system.
Leadership & Collaboration
- Work closely with the GP partners on governance and quality.
- Collaborate with the finance, operations, and reception managers to ensure joined-up management.
- Support a culture of openness, accountability, and continuous improvement.
- Undertake other reasonable duties appropriate to the role.
HR and Quality Assurance Manager in Worcester employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR and Quality Assurance Manager in Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in HR and quality assurance. Let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a job that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in HR and compliance. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common HR scenarios and quality assurance challenges. This will boost your confidence and help you articulate your skills effectively.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of great roles waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. So, get clicking and show us what you’ve got!
We think you need these skills to ace HR and Quality Assurance Manager in Worcester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the HR and Quality Assurance Manager role. Highlight relevant experience in HR activities, compliance, and quality assurance. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to the job description and show us your passion for HR and quality assurance.
Showcase Your Achievements: When detailing your past roles, focus on your achievements rather than just duties. Use numbers and examples to demonstrate how you've improved processes or led successful projects. We love seeing results!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the process smoother for everyone involved.
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your HR Stuff
Make sure you brush up on the latest HR practices and employment legislation. Familiarise yourself with key concepts like recruitment processes, compliance standards, and staff retention strategies. This will show that you're not just a candidate, but someone who truly understands the role.
✨Showcase Your Quality Assurance Skills
Prepare examples of how you've led quality assurance initiatives in the past. Be ready to discuss your experience with CQC standards and how you've implemented policies that ensure compliance. This will demonstrate your capability to handle the quality assurance aspect of the job.
✨Collaboration is Key
Highlight your experience working with different teams, especially in a healthcare setting. Talk about how you've collaborated with finance, operations, or other departments to achieve common goals. This will illustrate your ability to work closely with GP partners and support a culture of openness.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific HR or quality assurance scenarios. Think about potential challenges you might face in the role and how you'd address them. This preparation will help you respond confidently and show that you're ready for the responsibilities ahead.
