At a Glance
- Tasks: Lead hospitality and event catering operations, ensuring outstanding service experiences.
- Company: Join Compass Group at the University of Worcester, a vibrant and supportive environment.
- Benefits: Enjoy competitive pay, career growth, exclusive discounts, and wellness classes.
- Other info: Be part of a diverse team that values your unique talents and promotes career advancement.
- Why this job: Make a real impact in a fast-paced setting while developing your leadership skills.
- Qualifications: Experience in hospitality management and strong people leadership skills required.
The predicted salary is between 31000 - 35000 € per year.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Are you a passionate hospitality leader who thrives in a fast‑paced, customer focused environment? We’re looking for an experienced Hospitality Manager to lead our hospitality and event catering operations at the University of Worcester. This is a fantastic opportunity to play a key role in delivering outstanding food and service experiences for students, staff and guests, while leading and developing a high‑performing team.
Responsibilities
- Lead and manage all hospitality and event catering operations on site
- Deliver consistently high service standards and memorable guest experiences
- Manage labour, food costs and waste in line with budgets and GP targets
- Recruit, train, develop and performance‑manage hospitality teams
- Ensure full compliance with food safety, health & safety and statutory requirements
- Support and deliver events, promotions, pop‑ups and engagement activity
- Actively respond to customer feedback and drive continuous improvement
- Work collaboratively with the Operations Manager, Catering, Retail and Marketing teams
Qualifications
- Proven experience managing hospitality or event catering operations
- Strong people leadership skills with experience managing teams
- Commercial awareness and confidence managing costs and labour
- Excellent organisation and communication skills
- A hands‑on, positive and professional leadership style
- Passion for hospitality, food and delivering great customer experiences
Why Join Chartwells?
- Be part of Compass Group UK & Ireland, a global market leader
- Work in a vibrant university environment
- Opportunities for career progression and development
- Competitive salary and benefits package
- Supportive team culture with a strong focus on people, quality and innovation
Ready to take the next step in your hospitality career?
Equal Opportunity Statement
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive. Because diversity is our strength.
Hospitality & Events Manager - University of Worcester employer: Career Choices Dewis Gyrfa Ltd
At Compass Group, we pride ourselves on being an exceptional employer, offering a vibrant work environment at the University of Worcester where you can thrive as a Hospitality & Events Manager. With a comprehensive benefits package, including career development opportunities through our Career Pathways and MyLearning programmes, as well as exclusive discounts and wellness initiatives, we ensure our team members feel valued and supported. Join us to lead a passionate team in delivering outstanding service while enjoying a culture that celebrates diversity and innovation.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality & Events Manager - University of Worcester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the University of Worcester. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show up and shine! If there are any events or job fairs at the university, make sure to attend. It's a great way to meet potential colleagues and show off your passion for hospitality in person.
✨Tip Number 3
Prepare for the interview like it’s a big event! Research the university's culture and their approach to hospitality. Tailor your answers to reflect how you can enhance their guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Hospitality & Events Manager - University of Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Hospitality & Events Manager role. Highlight your leadership experience and any relevant achievements in hospitality or event management.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your background makes you the perfect fit for our team at the University of Worcester.
Showcase Your People Skills:Since this role involves managing teams, be sure to emphasise your people leadership skills. Share examples of how you've successfully led teams and improved customer experiences in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Before the interview, make sure you’re familiar with the University of Worcester and Compass Group. Understand their values, mission, and what they offer in terms of hospitality and events. This will help you tailor your answers and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Hospitality & Events Manager, strong leadership is key. Prepare examples from your past experiences where you successfully led a team or managed an event. Highlight how you motivated your team and ensured high service standards, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing costs or responding to customer feedback. Think of scenarios from your previous roles and be ready to discuss how you approached challenges and what the outcomes were.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions prepared about the role or the company culture. This shows your enthusiasm and helps you determine if it’s the right fit for you. You might ask about the team dynamics or opportunities for professional development within Compass Group.
