At a Glance
- Tasks: Lead a team in a fast-paced Co-op store, ensuring great service and efficient operations.
- Company: Join Co-op, a community-focused organisation that puts people first.
- Benefits: Enjoy 30% discount, flexible pay access, and career development resources.
- Other info: Diverse and inclusive workplace with excellent support and training opportunities.
- Why this job: Make a real impact in your community while developing leadership skills.
- Qualifications: Passion for people and leadership; retail experience is a plus but not essential.
The predicted salary is between 14.48 - 14.48 £ per hour.
Location: 63 - 65 Canada Way Lower Wick, Worcester, WR2 4XA
Pay: £14.48 per hour
Contract: 24 hours per week + regular overtime, 3 month temporary contract, part time
Working pattern: A mix of opening, closing, and mid‑day shifts, with flexibility across the week including at least 2 evening shifts and 1 weekend shift. Either, Friday after 6pm, any shift on Saturday, or Sunday. We're happy to discuss your availability further at interview.
30% colleague member discount in store
As a Customer Team Leader, you'll lead a small team in a fast‑paced Co‑op store, helping to deliver essential services to your community. Depending on your store this could involve you working in our post office or bakery or supporting online services and our home delivery drivers. Whatever the day brings, you'll play a key role in making life easier for our customers.
Why this job matters
- You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers.
- You’ll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities.
- Plus, you'll be a champion for Co‑op membership, helping to drive the growth of our unique business.
What you’ll do
- Own the day‑to‑day running of the store by leading the team on your shift.
- Motivate, coach, and support your team to deliver great service and efficient operations.
- Work hands‑on on the shop floor and tills, supporting daily operations and setting the pace for a team of Customer Team Members.
- Support store performance through merchandising, stock accuracy, and HR processes.
- Champion Co‑op through community engagement and membership growth.
What you’ll bring
- Passion for people and leadership.
- The ability to work flexibly and lead by example.
- Skills in retail, merchandising, or team management (experience not essential).
Why Co‑op?
At Co‑op, we’re owned by our members. And because we’re owned by you, we can do right by you. So, when you join us, you’re not just taking a job, you’re joining a movement. We’re an organisation that puts people and communities first, and we’re powered by purpose.
Additional benefits
- Full training and career development resources.
- 30% discount on Co‑op products in store.
- Flexible access to your pay as you earn it.
- Up to 10% pension contributions.
- 36 days of holiday (pro‑rata, including bank holidays).
- 24/7 access to GP appointments, and colleague support programme.
- Cycle to work scheme.
- Market‑leading policies to help you through life’s big moments.
- A place you’ll belong: We’re building diverse and inclusive teams that reflect the communities we serve.
EEO and Inclusion
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you.
As part of the application process for this job, you’ll need to complete two online assessments. It will take 15-20 minutes to complete these tests.
Customer Team Leader in Worcester employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
