At a Glance
- Tasks: Manage breakdown and recovery jobs in a fast-paced control room environment.
- Company: Join a dynamic recovery operator business with a supportive team.
- Benefits: Earn £26,000 to £32,000, plus bonuses and a pension scheme.
- Other info: Enjoy a rotating shift pattern with opportunities for overtime.
- Why this job: Be part of a crucial team making quick decisions that impact efficiency.
- Qualifications: Strong communication skills, computer literacy, and a full UK driving licence required.
The predicted salary is between 26000 - 32000 € per year.
£26,000 to £32,000 per year, pro rata, Bonuses available, Pension scheme, opportunity for overtime.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 03/04/2026
About this job:
An opportunity has arisen to join our team of controllers working in a fast paced 24/7, 365 day control room. Your base office will be at our Worcester depot working on a rota basis of 3 on 3 off for a recovery operator business.
You will be liable for dispatching breakdown and recovery jobs by making quick and conscious decisions to enable the best person to be sent for the job and so the most efficient way is used in order to benefit the company and reduce costs.
You must have excellent communication skills, both face to face and on the telephone. You must be able to work well alone, use your initiative well and as part of a team. You must be very computer literate and able to flick between screens effectively. You must be able to work well under pressure and enjoy a challenge. You must be a forward thinker and enjoy bettering systems to increase efficiency for the business.
You will be required to pass a police vetting check and must hold a full UK driving licence. You will be working rotational shifts, rotating days and nights 2 weekly. Geographical knowledge of the local area is required. Additional achievable bonuses are available.
Control Room Operative / Controller in Worcester employer: Career Choices Dewis Gyrfa Ltd
Join our dynamic team as a Control Room Operative in Worcester, where we prioritise employee well-being and professional growth. With competitive salaries, bonuses, and a supportive work culture, we foster an environment that encourages initiative and teamwork while providing opportunities for overtime. Our commitment to efficiency and excellence ensures that you will be part of a rewarding experience in a fast-paced control room setting.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Control Room Operative / Controller in Worcester
✨Tip Number 1
Get to know the company inside out! Research their values, mission, and recent projects. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role in the control room. Personal connections can make a huge difference!
✨Tip Number 3
Prepare for the interview by practising common questions related to decision-making and communication skills. Think of examples from your past where you've excelled under pressure, as this is key for a control room operative.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team and ready to take on the challenge!
We think you need these skills to ace Control Room Operative / Controller in Worcester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Control Room Operative role. Highlight your communication skills, ability to work under pressure, and any relevant experience in dispatch or recovery operations. We want to see how you can fit into our fast-paced environment!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention your geographical knowledge and how you can contribute to improving efficiency in our control room. Let us know what makes you tick!
Show Off Your Tech Skills:Since being computer literate is key for this role, don’t forget to mention your tech skills in your application. Whether it's software you've used or systems you've navigated, we want to know how you can flick between screens like a pro!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get all the latest updates about your application status directly from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the role of a Control Room Operative inside out. Familiarise yourself with the responsibilities, especially around dispatching jobs and making quick decisions. Brush up on your geographical knowledge of the local area too, as this will definitely come in handy during the interview.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might be asked to demonstrate how you would handle a stressful situation over the phone or face-to-face, so think of examples from your past experiences where you’ve excelled in communication.
✨Demonstrate Your Tech Savvy
Being computer literate is crucial for this position. Be prepared to discuss your experience with different software and how you manage multiple screens. If you have any specific examples of how you've used technology to improve efficiency, make sure to highlight those!
✨Stay Calm Under Pressure
This job involves working in a fast-paced environment, so it’s important to convey that you can handle pressure well. Think of scenarios where you’ve successfully managed stress or tight deadlines, and be ready to share these stories to show you’re up for the challenge.
