At a Glance
- Tasks: Build and manage relationships with trade and business customers in a fast-paced environment.
- Company: Join The Big Phone Store, a leading refurbished tech retailer since 1999.
- Benefits: Competitive salary, genuine progression opportunities, and a supportive work culture.
- Other info: Exciting time to join as we expand and recently won Best Customer Service award.
- Why this job: Make a real impact while growing your career in a dynamic B2B division.
- Qualifications: No direct experience needed; just bring your positive attitude and communication skills.
The predicted salary is between 28000 - 35000 £ per year.
Join a growing B2B division in one of the UK’s leading refurbished tech businesses. The Big Phone Store has been established since 1999 and is one of the UK’s leading retailers of refurbished phones and tech. As we continue to grow our trade and corporate division, we’re looking for a commercially minded and relationship‑focused person to help us build and manage business accounts across the UK. This is an exciting opportunity for someone who enjoys building relationships, developing opportunities, and working in a fast‑paced commercial environment, without the typical high‑pressure sales culture. We care far more about attitude, communication, professionalism, and willingness to grow than having the “perfect” CV. For the right person, there is genuine opportunity to develop and grow within the business as the B2B division expands.
The Role
As a Trade Account Executive, you’ll help develop relationships with trade and business customers while supporting the continued growth of our B2B operation. You’ll work closely with existing and prospective clients, helping manage opportunities, maintain communication, provide pricing and stock information, and support the overall customer experience from enquiry through to ongoing account management.
- Business development
- Account management
- Relationship building
- Commercial support
- Customer communication
We’re looking for someone who is proactive, commercially aware, and confident building professional relationships.
What You’ll Be Doing
Account Management & Relationship Building
- Building and maintaining relationships with trade and business customers
- Managing customer communication via phone, email, and WhatsApp
- Supporting repeat business and long‑term account growth
- Providing professional and responsive customer support
Commercial & Trade Support
- Sending pricing, stock lists, and availability updates
- Supporting customer enquiries and opportunities
- Helping identify new business opportunities
- Assisting with deal progression and follow‑up activity
Business Development
- Contacting prospective trade and business customers
- Following up inbound and outbound opportunities
- Helping grow The Big Phone Store’s B2B customer base
- Developing relationships that lead to repeat business
CRM & Organisation
- Maintaining accurate CRM and account records
- Keeping follow‑ups and pipeline activity organised
- Supporting reporting and account visibility internally
Who This Role Would Suit
- Sales
- Account management
- Telecoms
- Recruitment
- Customer service
- Trade sales
- Business development
- Retail management
You do not need direct industry experience if you have the right mentality and communication skills. We’re looking for people who are:
- Professional and confident communicators
- Organised and proactive
- Commercially aware
- Positive and adaptable
- Ambitious without ego
- Comfortable working in a fast‑moving environment
Most importantly, we want someone who genuinely wants to grow with the business long term.
What Success Looks Like
First 1–2 Months
- Learning our products, systems, and how we operate
- Building confidence speaking with trade and business customers
- Understanding our commercial and pricing processes
By 3–6 Months
- Managing customer communication confidently
- Building relationships with existing and new accounts
- Supporting opportunities from enquiry through to completion
Longer Term
- Growing your own accounts and customer relationships
- Becoming a key part of the B2B division
- Progressing into more senior commercial or account management responsibilities
Why Join The Big Phone Store?
- Fast‑paced and ambitious business
- Growing B2B and trade division
- Genuine progression opportunities
- Friendly and supportive environment
- Opportunity to make a real impact
- Modern and growing industry
- A business that values attitude, growth, and contribution
We recently won Best Customer Service at the Mobile News Awards, and it’s an exciting time to join the business as we continue to grow.
Working Hours
Full‑time, permanent 40 hours per week. Core hours: 9:00am–5:30pm. Flexibility on start and finish times where agreed in advance. Office‑based role in Wolverhampton.
Salary
£28,000–£35,000 depending on experience. Future progression and commission opportunities available. Performance and salary reviews based on contribution and development.
Trade Account Executive in Wolverhampton employer: Career Choices Dewis Gyrfa Ltd
The Big Phone Store is an excellent employer, offering a dynamic and supportive work environment in Wolverhampton, where employees can thrive in a fast-paced B2B division. With a strong focus on professional growth, the company provides genuine opportunities for career advancement, alongside a culture that values attitude and communication over traditional qualifications. Join a team that has recently been recognised for outstanding customer service and be part of a growing business that encourages personal development and impactful contributions.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Trade Account Executive in Wolverhampton
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Trade Account Executive at Career Choices Dewis Gyrfa Ltd, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Career Choices Dewis Gyrfa Ltd. Tailor your message to explain why you’re drawn to them and how you can contribute as a Trade Account Executive. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Trade Account Executive in Wolverhampton
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Career Choices Dewis Gyrfa Ltd:When writing your cover letter, make sure to tailor your message specifically for Career Choices Dewis Gyrfa Ltd. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Career Choices Dewis Gyrfa Ltd that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Career Choices Dewis Gyrfa Ltd that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Career Choices Dewis Gyrfa Ltd’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
