Service Advisor in Wolverhampton

Service Advisor in Wolverhampton

Wolverhampton Full-Time On-site
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We are recruiting on behalf of a well-established, premium franchised dealership located in Wolverhampton for the position of Service Advisor.

This Service Advisor role offers a strong earning potential, with an OTE of up to Β£37,000, and provides an excellent opportunity for an experienced automotive professional to join a prestigious dealership environment.

  • Competitive basic salary dependent on experience
  • OTE up to Β£37,000
  • Monday to Friday working hours with one in four Saturday mornings
  • Staff discount on vehicles and OEM training programmes - 22 days holiday plus bank holidays
  • Contributory pension scheme
  • Ongoing training and career development
  • Supportive management team in a high-performance environment Duties:
  • Greeting customers and managing service and repair enquiries efficiently
  • Booking vehicles into the workshop and managing customer expectations
  • Preparing accurate job cards and explaining work required clearly
  • Liaising closely with technicians and the workshop controller to ensure timely completion
  • Providing regular updates to customers during the service process
  • Preparing and presenting accurate invoices
  • Upselling additional products and services where appropriate
  • Handling customer queries professionally and resolving concerns promptly
  • Ensuring high levels of customer satisfaction in line with manufacturer standards
  • Proven experience as a Service Advisor within a franchised dealership
  • Exceptional customer service and communication skills
  • Strong organisational and administrative abilities
  • Confident in discussing vehicle repairs, servicing, and additional work with customers
  • Professional and personable approach
  • Ability to thrive in a target-driven, busy environment
  • Full UK driving licence
  • Experience within a premium or prestige automotive brand is advantageous, though strong franchised dealership backgrounds are also considered This Service Advisor role is ideal for individuals driven to succeed within a high-performance dealership setting.

If you meet the requirements and are eager to progress your Service Advisor career within the automotive industry, this opportunity offers long-term growth and development.

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Service Advisor in Wolverhampton employer: Career Choices Dewis Gyrfa Ltd

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team