At a Glance
- Tasks: Support Maternity and Neonatal units with clerical and reception duties.
- Company: Join The Royal Wolverhampton NHS Trust, a leading healthcare provider.
- Benefits: Permanent full-time role with job security and community impact.
- Other info: Flexible working across various locations within Perinatal Services.
- Why this job: Make a difference in patients' lives while developing essential skills.
- Qualifications: Strong communication skills and basic IT proficiency required.
The predicted salary is between 23970 - 25674 £ per year.
We need a Receptionist / Ward Clerk to support Perinatal Services at New Cross Hospital, covering all Maternity and Neonatal units.
Key responsibilities include:
- Clerical, reception and appointment duties within Women and Neonatal services.
- Administering clinic preparation, appointments, updating PAS demographics for all ward transactions.
- Filing, appointment booking, CNC, scanning and maintaining record security.
- Working in outpatient and ward reception areas, flexibly covering for colleagues.
- Using IT systems such as Patient Administration System (Careflow) to register, admit, transfer, discharge patients and manage patient data.
- Adhering to safeguarding processes and reporting as required.
- Maintaining confidentiality and security of case notes.
- Processing all incoming and outgoing mail, filing notes, results and correspondence.
- Scanning skinny files and tracking case notes in and out of assigned areas.
- Participating in mandatory training, staff appraisal, and induction of new staff.
- Performing any tasks relevant to the Ward Clerk/Receptionist role as assigned.
Essential skills and attributes:
- Excellent communication skills, face‑to‑face and telephone.
- Proficient with keyboard input and basic IT systems.
- Ability to handle sensitive and confidential information with maturity.
- Strong initiative, organisation, and decision‑making within defined limits.
- Flexibility to cover across various locations within Perinatal Services.
This role is permanent and full‑time. The closing date for applications is 19 June 2026.
Receptionist/Ward Clerk | The Royal Wolverhampton NHS Trust employer: Career Choices Dewis Gyrfa Ltd
The Royal Wolverhampton NHS Trust is an exceptional employer, offering a supportive and dynamic work environment for those in the healthcare sector. With a strong commitment to employee development, staff are encouraged to participate in ongoing training and professional growth opportunities, all while contributing to vital services in a community-focused setting at New Cross Hospital. The Trust values teamwork and flexibility, ensuring that every member feels valued and empowered to make a meaningful impact in the lives of patients and their families.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Ward Clerk | The Royal Wolverhampton NHS Trust
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We think you need these skills to ace Receptionist/Ward Clerk | The Royal Wolverhampton NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
