At a Glance
- Tasks: Provide a friendly reception service and manage patient records efficiently.
- Company: Join The Royal Wolverhampton NHS Trust, a leading healthcare provider.
- Benefits: Permanent position with job security and opportunities for training.
- Other info: Work in a supportive environment with a focus on patient confidentiality.
- Why this job: Make a difference in children's healthcare while developing your admin skills.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 23615 - 25674 £ per year.
An opportunity has arisen to provide an efficient, courteous and helpful reception service to patients, their families and other professionals when they contact the Acute Children’s Services.
To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patient’s journey through Children’s Services, as outlined in the Patient Access Policy.
Staff will undertake clerical duties relating to any aspect of the service. Staff will be able to demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of the role are done in a timely manner. To ensure patient confidentiality is maintained at all times.
To use a range of IT systems. To undertake full receptionist duties as and when required. To answer all incoming telephone calls and deal with appropriately. To accurately input, update and amend patient related information on Careflow Electronic Patient Record (EPR). To arrange referral or follow-up outpatient appointments for patients as directed by nursing staff. To process internal referrals for the team where appropriate.
To ensure that all filing is up to date as and when required. To work within identified guidelines with regards to safeguarding. To input data from a variety of sources using a range of identified data systems. To be responsible for the timely processing of all incoming and outgoing mail as and when required. To undertake photocopying and scanning as required by the team following Trust and Departmental policies and when required.
To convey information/messages received from patients, colleagues and managerial staff accurately. To attend mandatory training. To be familiar with/comply with all policies and procedures. To undertake any tasks relevant to the work of an Administration Assistant. Enquiries should conform at all times to the rules of confidentiality. To book/arrange appointments provided within the acute children’s services as and when required.
Administration Assistant | The Royal Wolverhampton NHS Trust employer: Career Choices Dewis Gyrfa Ltd
The Royal Wolverhampton NHS Trust is an exceptional employer, offering a supportive and collaborative work environment where administration assistants play a vital role in enhancing patient care within the Acute Children’s Services. Employees benefit from comprehensive training opportunities, a commitment to professional development, and a strong emphasis on teamwork and respect for patient confidentiality. Working in this dynamic healthcare setting not only provides meaningful engagement with the community but also fosters personal growth and job satisfaction.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant | The Royal Wolverhampton NHS Trust
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Career Choices Dewis Gyrfa Ltd.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Career Choices Dewis Gyrfa Ltd.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Career Choices Dewis Gyrfa Ltd, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Administration Assistant | The Royal Wolverhampton NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
