At a Glance
- Tasks: Lead your team to achieve store targets and deliver top-notch customer service.
- Company: Join the Heron Foods family, a diverse and inclusive workplace.
- Benefits: Enjoy 10% staff discount, health support, and leadership development opportunities.
- Other info: Flexible part-time hours with great career growth potential.
- Why this job: Step into a leadership role and make a real impact in a fast-paced environment.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
The predicted salary is between 13 - 13 £ per hour.
Location: Winstanley, Wigan, WN3 6EE
Pay: Up to £13 per hour (inclusive of enhancement when performing management duties)
Hours: 12 hours per week
Why Join the Heron Foods Family?
- Staff Discount: 10% off at both Heron Foods and B&M.
- Leadership Development: Ongoing training and future-focused development through programs like Future Flyers.
- Health & Wellbeing: 24/7 GP access for you and your family, plus free, confidential emotional and mental health support.
- Recognition & Perks: Long service awards, exclusive colleague discounts, and more.
What You'll Be Doing
- Leading and supporting your team to hit store targets.
- Delivering excellent customer service and handling queries professionally.
- Keeping shelves full, tidy, and visually appealing.
- Assisting with stock deliveries and backroom organisation.
- Acting as a keyholder, including opening and closing the store when required.
Your Role in Action
You’ll work side‑by‑side with your team, helping to create a positive, productive store environment. Whether stepping up to lead or diving into the detail, your contribution will help the store thrive—and your colleagues feel supported.
What We’re Looking For
- Friendly, confident, and ready to lead by example.
- Strong work ethic and thrives in a fast‑moving setting.
- Experience in a supervisory, team leader, or keyholder role in retail or hospitality.
- Organised and able to take the lead when needed.
You Might Know This Role As Retail Supervisor, Keyholder, Senior Sales Assistant, Store Team Leader, Shift Leader, Retail Floor Manager, Shop Supervisor, Assistant Store Supervisor.
Equal Opportunity
Heron Foods is proud to be an equal opportunity employer. We celebrate diversity and welcome people from all backgrounds to join our growing team.
Retail Team Leader – Part-Time (12 Hours/Week) in Wigan employer: Career Choices Dewis Gyrfa Ltd
Heron Foods is an excellent employer that prioritises the growth and wellbeing of its team members. With a strong focus on leadership development through initiatives like Future Flyers, employees benefit from ongoing training and support, alongside a comprehensive health and wellbeing programme. The positive work culture fosters teamwork and recognition, making it a rewarding place to build a career in retail.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Team Leader – Part-Time (12 Hours/Week) in Wigan
✨Tip Number 1
Get to know the company culture! Before your interview, check out Heron Foods' social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled a tough situation. We want to hear how you can inspire others and keep things running smoothly in a fast-paced environment.
✨Tip Number 3
Dress the part! When you come in for an interview, make sure you look smart and professional. It shows that you respect the role and are ready to step into a leadership position.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Team Leader – Part-Time (12 Hours/Week) in Wigan
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Retail Team Leader role. Highlight any supervisory or leadership experience you've had in retail or hospitality, as this will show us you're ready to step into a leadership position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about leading a team and how you can contribute to our store's success. Be sure to mention any relevant experiences that demonstrate your strong work ethic and ability to thrive in a fast-paced environment.
Showcase Your Customer Service Skills:Since delivering excellent customer service is key for this role, make sure to include examples of how you've handled customer queries or improved customer satisfaction in your previous roles. We love to see candidates who understand the importance of a positive shopping experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Heron Foods family!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand the Retail Team Leader role thoroughly. Familiarise yourself with the key responsibilities like leading a team, delivering excellent customer service, and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Since this role involves leadership, be prepared to share examples of how you've successfully led a team in the past. Think about specific situations where you motivated your colleagues or resolved conflicts. This will demonstrate your capability to lead by example, which is crucial for this position.
✨Prepare for Customer Service Scenarios
Expect questions related to customer service, as it's a big part of the job. Prepare to discuss how you would handle difficult customers or ensure a positive shopping experience. Use real-life examples to illustrate your problem-solving skills and commitment to excellent service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what success looks like in this role. This shows your enthusiasm for the position and helps you gauge if the company culture aligns with your values.
