At a Glance
- Tasks: Assist in matching families with suitable housing and provide support to vulnerable applicants.
- Company: Wigan Council, awarded 'Overall Council of the Year' for its commitment to community.
- Benefits: Competitive salary, flexible working options, and a chance to make a real difference.
- Other info: Opportunities for career growth in a supportive and diverse environment.
- Why this job: Join a passionate team dedicated to improving lives in your local community.
- Qualifications: Motivated individuals with strong communication skills and a problem-solving mindset.
The predicted salary is between 25583 - 26824 € per year.
Salary: Grade 4, £25,583 - £26,824 per annum. £13.26 - £13.90 per hour. 37 hours per week.
We are on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you.
The Allocation and Accommodation team match households and families’ needs, making best use of the full range of housing stock that is available, particularly properties that have adaptations. As a Lettings Assistant you will be part of a team responsible for the efficient re-letting of the council’s 22,500 public sector homes in line with Wigan Council’s allocations policy.
Responsibilities:- Provide advice and assistance to vulnerable applicants and tenants in relation to their housing situations.
- Work as part of a team to allocate properties to people from the Housing Register.
- Deliver allocations in line with the appropriate allocations process, including Local Lettings Policies and criteria restrictions, ensuring that all homes are let in accordance with the policies of the Company.
You will be highly motivated with a passion for providing a quality service and you will give your best every day. You will work on your own initiative, be a problem solver and a confident decision maker. You will have excellent interpersonal skills and be able to explore with families and other agencies the exact requirements of a household. You will be a great communicator with people at all levels, able to deal with situations in a professional manner and handle confidential and sensitive information tactfully.
About us:Wigan Council has been voted ‘Overall Council of the Year’ at the APSE Awards. We are signed up to the Greater Manchester Continuous Service Commitment, ensuring that your service will be continuous or 'unbroken' between supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. The Allocations and Accommodation team, based within the Homes section of Adult Social Care & Health, match households and families’ needs to make the best use of the full range of housing stock that is available, in particular properties that have adaptations. The team helps to make a difference to the lives of our tenants through the services we provide. We support flexible working patterns when the service can accommodate this and take a blended approach to where we work, depending on the work we do (home, office, or community).
Additional information:To be appointed to this role you must be able to prove your right to work in the UK. Please review GOV.UK guidance and, if applicable, the related details at the link provided. Please note that at present we are not a licensed sponsor. For more information, please contact the relevant hiring contact.
Lettings Assistant in Wigan employer: Career Choices Dewis Gyrfa Ltd
Wigan Council is an exceptional employer dedicated to fostering a diverse and inclusive work environment where every employee can thrive and contribute meaningfully to the community. With a strong commitment to employee development, flexible working arrangements, and a supportive team culture, we empower our staff to make a real difference in the lives of residents while enjoying a fulfilling career in public service.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Lettings Assistant in Wigan
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector, attend local events, and connect with current employees at Wigan Council. You never know who might give you the inside scoop on job openings or even put in a good word for you!
✨Tip Number 2
Prepare for interviews by practising common questions related to lettings and housing. Think about scenarios where you've helped others or solved problems, as these will showcase your skills and passion for the role.
✨Tip Number 3
Show your enthusiasm for the role! When you get the chance to chat with hiring managers, let them know why you're excited about working with Wigan Council and how you can contribute to their mission of making a difference in the community.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you're serious about joining the team and making an impact in the borough.
We think you need these skills to ace Lettings Assistant in Wigan
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the Lettings Assistant role. We want to see how you can contribute to our team and make a difference in our neighbourhoods!
Showcase Your Interpersonal Skills:Since this role involves working with vulnerable applicants and tenants, it's crucial to demonstrate your excellent communication and problem-solving abilities. Share examples of how you've successfully navigated sensitive situations in the past.
Be Authentic:We value diversity and authenticity at Wigan Council. Don’t be afraid to let your personality shine through in your application. Show us who you are and why you’re passionate about providing quality service in housing.
Apply Through Our Website:To ensure your application is considered, make sure to apply directly through our website. It’s the best way for us to receive your details and get you on the path to joining our fantastic team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Lettings Assistant role and the responsibilities it entails. Familiarise yourself with Wigan Council’s allocations policy and how it impacts the re-letting of public sector homes. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Interpersonal Skills
As a Lettings Assistant, you'll be working closely with vulnerable applicants and tenants. Prepare examples from your past experiences where you've demonstrated excellent communication and problem-solving skills. Think about times when you’ve successfully navigated sensitive situations or provided support to those in need.
✨Understand the Importance of Diversity
Wigan Council values diversity and inclusion, so it's crucial to express your commitment to these principles during the interview. Be ready to discuss how you can contribute to a diverse team and create an environment where everyone feels they belong. This will resonate well with the interviewers.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with thoughtful questions about the team, the council's vision, and how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if this is the right fit for you. It’s a great way to demonstrate your initiative and interest in making a difference.
