At a Glance
- Tasks: Provide friendly service, restock shelves, and support customers in a dynamic store environment.
- Company: Join the Co-op, a community-focused company with a rich history.
- Benefits: Enjoy 30% off products, 31 days holiday, and a pension scheme with up to 10% contributions.
- Other info: Flexible shifts, full training provided, and a commitment to inclusivity.
- Why this job: Be part of a supportive team that values your wellbeing and personal development.
- Qualifications: Great people skills and a genuine care for customer needs.
The predicted salary is between 10 - 15 £ per hour.
Location: 231 Liverpool Road Ditton, Widnes, WA8 7HL
Pay: £12.60 per hour
Contract: 12 hours per week regular overtime, permanent contract, part time
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Role will also include working in our in-store bakery.
Full, paid training provided.
You must be aged 18 or over to apply for this role as it may involve either working before 6am or after 10pm, or some other business-related needs.
We are looking for Customer Team Members to join our team at Co-op. When you join Co-op, you will get amazing benefits including:
- 31 days holiday
- A pension with up to 10% Co-op contribution
- Access to virtual healthcare services for you and your family
- A 30% discount on all Co-op products in our stores
As a Customer Team Member, you will be part of a friendly team that is dedicated to helping our customers. You will provide great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.
At Co-op, we do things a different way. For over 175 years we have focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You will get support for your physical, mental, and financial wellbeing, as well as market-leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you will do:
- Provide friendly and thoughtful service, putting customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and delivering a great shopping experience.
- Support your store colleagues to solve problems for customers and members.
- Keep the store safe and legal by ensuring shelves are stocked and prices, dates, and temperatures are correct.
- Help introduce new products and services, sharing experiences with your colleagues so everyone learns together.
- Get involved in all kinds of activities and events.
This job would suit people who have:
- A genuine care for the needs of customers and members
- Great people skills, with the ability to build positive relationships with customers and colleagues
- A positive approach to change and problem solving
- The flexibility to work a range of different shifts
Why Co-op?
- 30% discount on all Co-op products in-store plus 10% discounts on all other brands
- A pension scheme with up to 10% employer contributions
- Stream-a money management app giving you access to a percentage of your pay as you earn it
- 31 days of holiday (including bank holidays, pro-rated for part-time colleagues)
- Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
- 24/7 employee assistance service
- Full, paid training and dedicated support for your personal development and career progression
- Rotas shared three weeks in advance and accessible on your phone
- Cycle-to-work scheme
Building an inclusive workplace:
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work. We are proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we will support you.
As part of the application process for this job, you will need to complete two online assessments. It will take around 20 minutes to complete these tests. We reserve the right to remove a vacancy before the scheduled closing date.
Customer Team Member in Widnes employer: Career Choices Dewis Gyrfa Ltd
Co-op is an exceptional employer that prioritises the wellbeing of its employees while fostering a supportive and inclusive work culture. As a Customer Team Member in Widnes, you'll enjoy competitive pay, extensive benefits including 31 days of holiday, a generous pension scheme, and access to virtual healthcare services, all within a friendly team dedicated to providing outstanding customer service. With opportunities for personal development and career progression, Co-op is committed to making a positive impact on both its colleagues and the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Team Member in Widnes
✨Tip Number 1
Get to know the Co-op values! When you’re chatting with the team during your interview, show that you understand what makes Co-op special. It’s all about community and fairness, so share how you can contribute to that vibe.
✨Tip Number 2
Be ready to talk about your people skills! As a Customer Team Member, you’ll be interacting with customers and colleagues all day. Think of examples where you’ve gone above and beyond for someone – it’ll make you stand out!
✨Tip Number 3
Flexibility is key! Since the shifts can vary, let them know you’re up for anything. Whether it’s early mornings or late evenings, showing that you’re adaptable will definitely work in your favour.
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and you won’t need a CV. Just hop on your mobile and get your application in – we can’t wait to see you join the team!
We think you need these skills to ace Customer Team Member in Widnes
Some tips for your application 🫡
Keep it Simple:When applying, remember that you don’t need a CV! Just fill out the application on our website using your mobile device. Keep your answers straightforward and to the point.
Show Your Personality:We want to see the real you! Use the application to showcase your friendly nature and great people skills. Let us know how you can make our customers' day better!
Be Flexible:Since the role involves varied shifts, mention your availability clearly. We appreciate flexibility, so if you can work early mornings or late evenings, let us know!
Take Your Time with Assessments:Don’t rush through the online assessments! They’re a chance for us to get to know you better. Take around 20 minutes to complete them thoughtfully.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Customer Team Member at Co-op entails. Familiarise yourself with the tasks mentioned in the job description, like providing friendly service, working in the bakery, and keeping the store safe and legal. This will help you answer questions confidently and show that you're genuinely interested.
✨Showcase Your People Skills
Since this role is all about customer interaction, be prepared to demonstrate your great people skills. Think of examples from your past experiences where you've built positive relationships or solved problems for customers. This will highlight your ability to put customers first, which is key for this position.
✨Be Ready for Shift Discussions
The job involves varied shifts, so be ready to discuss your availability during the interview. Show your flexibility and willingness to work early mornings, late evenings, and weekends. This will reassure the interviewer that you're committed to fitting into their schedule.
✨Embrace the Co-op Values
Co-op prides itself on fairness and community focus. Research their values and think about how they resonate with you. During the interview, share your thoughts on why these values are important and how you can contribute to making customers' days better, aligning yourself with the company's mission.
