At a Glance
- Tasks: Manage patient inquiries and provide excellent front desk support in a busy A&E department.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a leader in patient care.
- Benefits: Flexible hours, supportive team environment, and the chance to make a difference in patient care.
- Other info: Opportunity to work varied shifts, including weekends, in a dynamic healthcare environment.
- Why this job: Be part of a vital team that directly impacts patient experiences in a fast-paced setting.
- Qualifications: Strong communication skills and a passion for helping others are essential.
The predicted salary is between 20000 - 25000 Β£ per year.
University Hospitals Bristol and Weston NHS Foundation Trust is looking for a part-time Receptionist for the A&E Department at Weston General Hospital, offering 16 hours per week. The role requires a passionate approach to patient care and adeptness in managing telephone inquiries.
Successful candidates will thrive in a fast-paced, supportive environment and be able to maintain confidentiality while performing essential computer work. The position involves working across seven days, including weekends, with a rotating shift pattern.
Part-Time A&E Receptionist β Patient Care & Front Desk in Weston-super-Mare employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an excellent employer, offering a supportive work culture that prioritises patient care and employee well-being. With opportunities for professional growth and development, staff are encouraged to thrive in a dynamic environment while enjoying the benefits of working within a dedicated healthcare team at Weston General Hospital.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Adviceπ€«
We think this is how you could land Part-Time A&E Receptionist β Patient Care & Front Desk in Weston-super-Mare
β¨Tip Number 1
Get to know the hospital's values and mission. When you walk into that interview, show us how your passion for patient care aligns with what they stand for. Itβs all about making that connection!
β¨Tip Number 2
Practice your phone skills! Since you'll be managing telephone inquiries, we suggest doing mock calls with friends or family. This will help you feel more confident and ready to handle any situation that comes your way.
β¨Tip Number 3
Be prepared for a fast-paced environment. Think of examples from your past experiences where you thrived under pressure. We want to hear how you kept calm and delivered excellent service, even when things got hectic!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, it shows youβre serious about joining the team at Weston General Hospital.
We think you need these skills to ace Part-Time A&E Receptionist β Patient Care & Front Desk in Weston-super-Mare
Some tips for your application π«‘
Show Your Passion for Patient Care:When writing your application, let us see your enthusiasm for patient care shine through. Share any relevant experiences that highlight your commitment to helping others, as this is key for a role in A&E.
Tailor Your Application:Make sure to customise your CV and cover letter for the A&E Receptionist position. Highlight your skills in managing telephone inquiries and any experience you have in fast-paced environments, as these are crucial for the role.
Keep It Professional Yet Friendly:While we want to see your personality, remember to maintain a professional tone in your written application. A friendly approach can go a long way, especially in a patient-facing role like this one.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures that your application gets to the right people quickly and efficiently, so donβt miss out on this opportunity!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
β¨Know Your Patient Care Basics
Brush up on your knowledge of patient care principles. Be ready to discuss how you would handle various scenarios in a busy A&E environment, showing your passion for helping patients and your ability to stay calm under pressure.
β¨Master the Art of Communication
Since you'll be managing telephone inquiries, practice clear and concise communication. Think about how you can convey important information effectively while remaining empathetic and supportive to callers.
β¨Familiarise Yourself with Confidentiality Protocols
Understanding confidentiality is crucial in healthcare. Prepare to explain how you would ensure patient privacy while handling sensitive information, demonstrating your commitment to maintaining trust in a healthcare setting.
β¨Show Your Flexibility and Team Spirit
With a rotating shift pattern, it's essential to show that you're adaptable. Share examples of how you've worked well in a team and adjusted to changing schedules or demands in previous roles, highlighting your readiness to contribute positively to the department.