At a Glance
- Tasks: Welcome patients and ensure a smooth check-in process at Seashore Paediatrics.
- Company: Join the University Hospitals Bristol and Weston NHS Foundation Trust, a leader in healthcare.
- Benefits: Full-time hours, supportive environment, and opportunities for personal growth.
- Other info: Work Monday to Friday with a commitment to diversity and inclusion.
- Why this job: Be the friendly face that helps children and families feel at ease in a hospital setting.
- Qualifications: Strong communication skills and a passion for patient care.
The predicted salary is between 23900 - 25600 £ per year.
A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust. UHBW has an exciting opportunity for a permanent Outpatient Receptionist / Administration Assistant working in Seashore Paediatrics. This role is full time Monday to Friday, based at Weston General Hospital.
The post holder will work within University Hospitals Bristol & Weston and be responsible for providing a welcoming and efficient service as the patient’s first point of contact with the hospital. Responsibilities include:
- Greeting and signposting patients and relatives
- Processing patients using the Electronic Patient Record system (ERS)
- Liaising with clinicians and colleagues to facilitate a smooth and timely flow of patients through the department
- Setting high standards of patient care by enacting the Trust’s values at all times
The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer, we actively work towards a diverse workforce and aim to recruit a team that reflects the local population.
Outpatient Receptionist/Administration Assistant in Weston-super-Mare employer: Career Choices Dewis Gyrfa Ltd
University Hospitals Bristol and Weston NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises patient care and employee well-being. Located at Weston General Hospital, the Trust provides ample opportunities for professional growth and development, ensuring that staff are equipped with the skills needed to excel in their roles. With a commitment to diversity and inclusion, UHBW fosters a welcoming environment where every team member can thrive while making a meaningful impact on the lives of patients and their families.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Outpatient Receptionist/Administration Assistant in Weston-super-Mare
✨Tip Number 1
Make sure you research University Hospitals Bristol and Weston NHS Foundation Trust. Knowing their values and mission will help you align your answers during the interview, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to patient care and administration. We can help you with mock interviews to boost your confidence and ensure you’re ready to impress on the big day!
✨Tip Number 3
Dress smartly for your interview! First impressions matter, especially in a role where you'll be the first point of contact for patients. Looking professional shows you take the opportunity seriously.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates and show your enthusiasm for the role. Plus, it’s a great way to keep the conversation going!
We think you need these skills to ace Outpatient Receptionist/Administration Assistant in Weston-super-Mare
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a great first impression, especially for a role that involves greeting patients.
Tailor Your Application:Make sure to tailor your application to the specific role of Outpatient Receptionist/Administration Assistant. Highlight any relevant experience you have in customer service or administration, and don’t forget to mention your ability to work well with children and vulnerable adults.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and the Trust there.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Make sure you understand the responsibilities of an Outpatient Receptionist/Administration Assistant. Familiarise yourself with the Electronic Patient Record system and think about how you would greet and assist patients. This will show your enthusiasm and readiness for the role.
✨Showcase Your People Skills
As the first point of contact, your ability to communicate effectively is crucial. Prepare examples of how you've successfully interacted with patients or customers in the past. Highlight your experience in providing excellent service and how you can contribute to a welcoming environment.
✨Emphasise Teamwork
This role involves liaising with clinicians and colleagues, so be ready to discuss your teamwork skills. Think of instances where you've worked collaboratively to achieve a common goal. This will demonstrate that you can help facilitate a smooth flow of patients through the department.
✨Align with Trust Values
Research University Hospitals Bristol and Weston NHS Foundation Trust's values and be prepared to discuss how you embody them. Show that you are committed to safeguarding and promoting the welfare of children and vulnerable adults, as this is key to their mission.
