At a Glance
- Tasks: Manage training schedules, support trainers, and provide top-notch customer service.
- Company: Join Journey Training, a dynamic environment focused on professional growth.
- Benefits: Earn Business Administration qualifications while gaining hands-on experience.
- Other info: 12-month apprenticeship with opportunities for personal and professional development.
- Why this job: Kickstart your career in IT support and marketing with real-world impact.
- Qualifications: Strong organisational skills and a passion for learning are essential.
The predicted salary is between 15000 - 20000 £ per year.
The Centre Administrator Apprentice is responsible for managing the day‐to‐day administrative and operational functions of the training centre. The role ensures the smooth delivery of training programmes by coordinating schedules, maintaining accurate learner records, supporting trainers, and providing high‐quality customer service. As part of professional development, the postholder will undertake and be supported to achieve Business Administration Level 2 and Level 3 qualifications during the contract period. The length of the apprenticeship is 12 months and the employer is Journey Training.
Key Responsibilities
- Schedule and coordinate training sessions, courses, and workshops
- Manage learner enrolments, registrations, and course allocations
- Maintain accurate records of trainees, attendance, assessments, and certifications
- Update and manage learner data on the Learning Management System (LMS)
- Act as the first point of contact for trainee and public inquiries
- Provide administrative support to trainers and facilitators
- Liaise with internal teams, external trainers, and partners
- Communicate course information, schedules, and updates clearly and professionally
- Oversee classroom setups, equipment, and training materials
Skills and Qualification
- Strong organisational and multitasking skills
- Excellent communication and interpersonal abilities
- High attention to detail and accuracy
- Proficiency in Microsoft Office and/or administrative systems
- Ability to work independently and as part of a team
Attributes
- Professional and approachable manner
- Reliable, flexible, and proactive
- Willingness to learn and develop new skills
- Ability to manage confidential information
2‐4 Weeks Work Trail Available
IT Support/Marketing & Social Media Administrator in West Bromwich employer: Career Choices Dewis Gyrfa Ltd
Journey Training is an exceptional employer that prioritises the professional growth of its employees, offering a supportive environment where apprentices can achieve Business Administration qualifications while gaining hands-on experience in a dynamic training centre. With a strong emphasis on teamwork and communication, employees enjoy a collaborative work culture that fosters personal development and provides opportunities to enhance their skills in both IT support and marketing. Located in a vibrant community, Journey Training also offers unique advantages such as flexible working arrangements and a commitment to high-quality customer service, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Support/Marketing & Social Media Administrator in West Bromwich
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, attend events, and connect with potential employers. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Practice makes perfect! Before any interview, do a mock run with a friend or family member. This will help us nail down our answers and boost our confidence when it’s showtime.
✨Tip Number 3
Be ready to showcase your skills! Prepare a portfolio or examples of your work that highlight your organisational and communication abilities. We want to impress them with our proactive approach!
✨Tip Number 4
Don’t forget to apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we’re always looking for passionate individuals like you to join our team!
We think you need these skills to ace IT Support/Marketing & Social Media Administrator in West Bromwich
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of IT Support/Marketing & Social Media Administrator. Highlight relevant skills and experiences that match the job description, like your organisational skills and proficiency in Microsoft Office.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this apprenticeship. Mention your enthusiasm for learning and how you can contribute to the smooth delivery of training programmes.
Show Off Your Communication Skills:Since communication is key in this role, make sure your application reflects your excellent interpersonal abilities. Use clear and professional language, and don’t forget to proofread for any typos!
Apply Through Our Website:We encourage you to apply through our website for a seamless application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities and required skills, especially around managing schedules and learner records. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Organisational Skills
Since the role involves a lot of coordination and multitasking, be ready to share specific examples of how you've successfully managed similar tasks in the past. Think about times when you juggled multiple responsibilities and how you kept everything on track.
✨Practice Your Communication Skills
As the first point of contact for inquiries, strong communication is key. Prepare to discuss how you’ve effectively communicated information in previous roles. You might even want to role-play common scenarios to boost your confidence.
✨Demonstrate Your Willingness to Learn
This apprenticeship is all about growth, so be sure to express your eagerness to learn and develop new skills. Share any relevant courses or training you’ve undertaken and how they’ve prepared you for this opportunity.
