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- Tasks: Support Welsh-speaking customers in their job search and career development.
- Company: Join the Department for Work and Pensions, committed to community representation.
- Benefits: Make a real difference while enjoying job security and a supportive work environment.
- Why this job: Empower individuals to achieve financial independence and improve their lives.
- Qualifications: Fluency in Welsh and English, with a passion for helping others.
- Other info: Office-based role with opportunities to build meaningful relationships.
The predicted salary is between 36000 - 60000 £ per year.
Are you a Welsh speaker? Would you relish the opportunity to speak Welsh in your daily work, to provide a service to our Welsh speaking customers?
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable in our society.
We at the DWP are committed to making our workforce reflect the communities we serve and as such we are looking to add to our existing network of Welsh Speaking colleagues, by recruiting a Bilingual (Welsh/English) Work Coach in Llandrindod Wells and Welshpool.
As a bilingual (Welsh/English) Work Coach you will play a key role in making a real difference to people’s lives, particularly our Welsh speaking customers by supporting them to access DWP services. Your role will include:
- Having a caseload of customers for whom you will be responsible.
- Building positive relationships with your customers that encourage and motivate them to make the most of their work and earnings potential and become financially independent.
- Offering advice and support to help your customers to look for work and where necessary support them to develop skills to be successful in their job search in a digital environment, i.e. job search websites, email, uploading documents etc.
- Undertaking face to face, digital and phone discussions with customers on a daily basis, in both Welsh or English.
- Proactively developing an in-depth knowledge of the local labour market, recognising the roles that our Partners and Employers have in helping our customers secure employment.
- Making timely decisions, based on the needs of the customer, to refer them to appropriate support.
This role is an office based, customer facing position in Llandrindod Wells and Welshpool Jobcentres. Hybrid working will not be considered at this time.
Proud member of the Disability Confident employer scheme.
Bilingual (Welsh/English) Work Coach in Welshpool employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bilingual (Welsh/English) Work Coach in Welshpool
✨Tip Number 1
Get to know the DWP and its mission! Understanding their values and goals will help you tailor your conversations during interviews. Show them you’re not just a candidate, but someone who genuinely cares about making a difference in people's lives.
✨Tip Number 2
Practice your Welsh! Since this role is bilingual, being fluent in both Welsh and English is key. Brush up on your language skills and be ready to switch between languages effortlessly during your discussions with customers.
✨Tip Number 3
Network like a pro! Connect with current DWP employees or join relevant groups online. This can give you insider tips and might even lead to a referral, which can significantly boost your chances of landing that job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about the opportunity and ready to take the next step in your career with us.
We think you need these skills to ace Bilingual (Welsh/English) Work Coach in Welshpool
Some tips for your application 🫡
Show Off Your Welsh Skills: Since this role is all about helping our Welsh-speaking customers, make sure to highlight your Welsh language skills in your application. Use examples of how you've used Welsh in previous roles or experiences to connect with people.
Tailor Your Application: We want to see how you fit into the DWP's mission. Take a moment to tailor your CV and cover letter to reflect the job description. Mention specific responsibilities from the listing and how your experience aligns with them.
Be Personable: As a Work Coach, building relationships is key! In your written application, let your personality shine through. Share anecdotes that demonstrate your ability to motivate and support others, especially in a bilingual context.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Your Welsh
Since this role requires you to communicate effectively in both Welsh and English, make sure you're comfortable speaking Welsh. Practise common phrases and job-related vocabulary to show your fluency and confidence during the interview.
✨Know the DWP Inside Out
Familiarise yourself with the Department for Work and Pensions' mission and values. Understand their services and how they support Welsh-speaking customers. This knowledge will help you demonstrate your commitment to their goals and how you can contribute.
✨Showcase Your Coaching Skills
Prepare examples of how you've successfully supported others in their job search or skill development. Highlight your ability to build positive relationships and motivate customers, as these are key aspects of the Work Coach role.
✨Be Ready for Digital Discussions
Since you'll be helping customers navigate digital job search tools, be prepared to discuss your own experience with these platforms. Share any tips or strategies you've used to assist others in becoming digitally savvy, which will show your proactive approach.
