Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Handle 999 and 101 calls, assess risks, and provide crime prevention advice.
- Company: Join a dynamic team in St Asaph, making a real difference in the community.
- Benefits: Competitive pay of £18.53ph, flexible shifts, and comprehensive training.
- Why this job: Experience a fast-paced role where every day brings new challenges and rewards.
- Qualifications: Fluent Welsh speaker with strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for career growth.
The predicted salary is between 15 - 22 £ per hour.
Welsh Speaking Communications Operator needed in St Asaph, Denbighshire. The rate is £18.53ph PAYE. This is a temporary role. The successful candidate will play a vital position handling 999 and 101 calls. This is a fast-paced, rewarding career where no two days are the same—operators may deal with cases ranging from missing persons to crimes in progress.
Key Responsibilities:
- Initial Investigation: Assess risk, gather evidence, and provide crime prevention advice.
- Collaborating with Partners: Work alongside emergency services and external agencies.
- Providing Advice: Guide callers and manage expectations about police capabilities.
- Recording Intelligence: Capture community information to support future policing.
- Service Delivery: Maintain professionalism while handling high call volumes.
- Shift Patterns: Core schedule: 4 days on, 4 days off, with 10–12 hour shifts (2 days, followed by 2 nights). Full-time workers get schedules 32 weeks in advance, part-time workers 64 weeks in advance.
- Initial training is 6 weeks full-time in St Asaph or Colwyn Bay.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty at essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared.
Welsh Speaking Communications Operator employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welsh Speaking Communications Operator
✨Tip Number 1
Get to know the role inside out! Familiarise yourself with the key responsibilities of a Welsh Speaking Communications Operator. This way, when you get that interview, you can show off your knowledge and passion for the job.
✨Tip Number 2
Practice your communication skills! Since you'll be handling 999 and 101 calls, it's crucial to articulate clearly and confidently. Try role-playing scenarios with friends or family to get comfortable with the types of calls you might receive.
✨Tip Number 3
Network like a pro! Connect with current or former communications operators on LinkedIn. They can provide insider tips and maybe even refer you to the role. Plus, it shows you're serious about getting into the field!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Make sure your CV highlights relevant experience and skills that match the job description, and don’t hesitate to showcase your Welsh language skills!
We think you need these skills to ace Welsh Speaking Communications Operator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Welsh Speaking Communications Operator role. Highlight any relevant experience, especially in handling calls or working in fast-paced environments. We want to see how your skills match what we're looking for!
Show Off Your Welsh Skills: Since this role requires Welsh speaking, don’t forget to showcase your language skills prominently. Whether it’s in your CV or cover letter, let us know how fluent you are and any relevant experiences using Welsh in a professional setting.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, especially since you'll be guiding callers in a high-pressure environment. Make every word count!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you can attach your CV directly. Plus, it helps us keep everything organised!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Brush Up on Your Welsh
Since this role requires you to communicate effectively in Welsh, make sure you're comfortable with the language. Practise common phrases and scenarios you might encounter during calls, especially those related to emergency situations.
✨Know the Job Inside Out
Familiarise yourself with the key responsibilities listed in the job description. Understand what it means to assess risk, gather evidence, and provide crime prevention advice. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a distressed caller or managing high call volumes. Think of examples from your past experiences where you've demonstrated similar skills, and be ready to share them.
✨Show Your Team Spirit
This role involves collaborating with various partners and emergency services. Be prepared to discuss how you work in a team and your approach to building relationships with external agencies. Highlight any relevant experience that showcases your teamwork skills.
