Hotel Front of House Team Member — Guest Experience in Wells

Hotel Front of House Team Member — Guest Experience in Wells

Wells Part-Time 12000 - 16000 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the friendly face for guests, from check-in to meal service.
  • Company: Join Premier Inn, part of the UK's leading hospitality business, Whitbread.
  • Benefits: 20 hours per week, training, pension schemes, discounts, and a free breakfast for two.
  • Other info: Flexible hours and a fun team environment await you!
  • Why this job: Kickstart your career in hospitality and make guests feel at home.
  • Qualifications: Great customer service skills and a passion for helping others.

The predicted salary is between 12000 - 16000 £ per year.

Career Choices Dewis Gyrfa Ltd is seeking a Front of House Team Member at Premier Inn in Wells (Somerset). You will be the welcoming face for guests, utilizing your customer service skills from check-in to meal service.

The position offers 20 hours per week and includes training, pension schemes, and discounts. Enjoy a complimentary breakfast for two upon joining. Join us to be part of the UK’s leading hospitality business, Whitbread.

Hotel Front of House Team Member — Guest Experience in Wells employer: Career Choices Dewis Gyrfa Ltd

At Premier Inn in Wells, we pride ourselves on fostering a supportive and inclusive work culture where every team member is valued. With comprehensive training programmes, generous employee discounts, and the unique perk of a complimentary breakfast for two upon joining, we are committed to your personal and professional growth within the UK's leading hospitality business, Whitbread.

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Contact Details:

Career Choices Dewis Gyrfa Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Front of House Team Member — Guest Experience in Wells

Tip Number 1

Make sure to research Premier Inn and Whitbread before your interview. Knowing their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their hospitality family.

Tip Number 2

Practice your customer service scenarios! Think about how you would handle different guest situations, from check-in to meal service. This will help you feel more confident and prepared when discussing your experience during the interview.

Tip Number 3

Dress smartly and arrive on time for your interview. First impressions matter, especially in hospitality. Show them you’re ready to represent their brand right from the get-go!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.

We think you need these skills to ace Hotel Front of House Team Member — Guest Experience in Wells

Customer Service Skills
Communication Skills
Interpersonal Skills
Teamwork
Attention to Detail
Problem-Solving Skills
Time Management

Some tips for your application 🫡

Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for customer service and hospitality.

Tailor Your Application:Make sure to tailor your application specifically for the Front of House Team Member role. Highlight any relevant experience or skills that match what we’re looking for, like your ability to create a welcoming atmosphere for guests.

Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills stand out!

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Premier Inn.

How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd

Know the Company

Before your interview, take some time to research Premier Inn and Whitbread. Understand their values, mission, and what makes them stand out in the hospitality industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.

Showcase Your Customer Service Skills

As a Front of House Team Member, customer service is key. Prepare examples from your past experiences where you've gone above and beyond for a guest or resolved a difficult situation. Be ready to discuss how you can create a welcoming atmosphere for guests right from check-in to meal service.

Dress the Part

First impressions matter! Dress smartly and professionally for your interview. A neat appearance shows that you respect the opportunity and understand the importance of presentation in the hospitality sector. Aim for a polished look that reflects the standards of Premier Inn.

Ask Thoughtful Questions

At the end of the interview, don’t forget to ask questions. Inquire about the team culture, training opportunities, or what a typical day looks like for a Front of House Team Member. This not only shows your enthusiasm but also helps you gauge if the role is the right fit for you.