At a Glance
- Tasks: Welcome guests and provide top-notch customer service at Premier Inn.
- Company: Join the UK's leading hospitality business, Whitbread.
- Benefits: Enjoy discounts, a pension scheme, and complimentary breakfast for two.
- Other info: Clear career path and supportive training from day one.
- Why this job: Be the friendly face of our hotel and make guests feel at home.
- Qualifications: A passion for customer service and a fun personality.
The predicted salary is between 20000 - 25000 £ per year.
Come and be a Front of House Team Member at Premier Inn in Wells (Somerset). As the friendly face of our hotel, use your fun personality and your customer service skills to welcome guests. Help them to rest easy from the moment they check in, be it making a cocktail, serving a meal or joining up with the housekeeping team to get rooms perfect.
HOURS: 20 hours per week
LOCATION: Premier Inn Wells (Somerset), Rowdens Road, Wells, Somerset, BA5 1UA
Why you’ll love it here:
- Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business.
- Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Company pension and save as you earn scheme.
- Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more.
- Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us.
What you’ll do: Join our team at Premier Inn Wells (Somerset) as a Front of House Team Member and use your passion for customer service to its full potential. Be part of the UK’s leading hospitality business, Whitbread.
Ground Floor - Team Member in Wells employer: Career Choices Dewis Gyrfa Ltd
At Premier Inn in Wells (Somerset), we pride ourselves on being an excellent employer, offering a supportive work culture where your customer service skills can shine. With clear career progression opportunities, generous employee benefits including discounts and complimentary meals, and a commitment to work-life balance with no zero hours contracts, you'll find a rewarding and enjoyable environment to grow your career in hospitality.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ground Floor - Team Member in Wells
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Premier Inn and Whitbread. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your customer service skills! Since this role is all about making guests feel welcome, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories during your chat!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. First impressions matter, and we want to see that you take pride in your appearance, just like we do at Premier Inn.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions. Plus, it’s just good manners!
We think you need these skills to ace Ground Floor - Team Member in Wells
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your fun personality shine through! We want to see the real you, so don’t be afraid to show off your customer service skills and how you can make guests feel welcome.
Tailor Your Application:Make sure to tailor your application to the Front of House Team Member role. Highlight any relevant experience you have in hospitality or customer service, and connect it back to what we do at Premier Inn.
Keep It Clear and Concise:We appreciate a straightforward application. Keep your writing clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid fluff and focus on what matters!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Show Off Your Personality
As a Front of House Team Member, your personality is key! Be sure to let your fun and friendly side shine through during the interview. Share anecdotes that highlight your customer service skills and how you’ve made guests feel welcome in the past.
✨Know the Company
Do a bit of homework on Premier Inn and Whitbread. Understand their values and what makes them stand out in the hospitality industry. This will not only impress your interviewers but also help you align your answers with their expectations.
✨Prepare for Role-Specific Questions
Expect questions about handling guest complaints or working as part of a team. Think of specific examples from your previous experiences that demonstrate your problem-solving skills and teamwork. Practising these scenarios can really boost your confidence.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about training opportunities or what a typical day looks like for a Front of House Team Member. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
