At a Glance
- Tasks: Lead and coordinate the implementation of transformative projects in healthcare.
- Company: Join a forward-thinking organisation focused on digital transformation in healthcare.
- Benefits: Enjoy a permanent role with full-time hours and opportunities for professional growth.
- Other info: Be part of a dynamic team driving change across healthcare practices.
- Why this job: Make a real difference in patient outcomes while developing your project management skills.
- Qualifications: Experience in project management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 17/06/2026
About this job
The Service Implementation Lead is a delivery-focused role within the Digital & Transformation function, responsible for coordinating and supporting the implementation of PCN transformation programmes and agreed strategic priorities under the direction of the Digital and Transformation Manager and is accountable to the Senior Leadership Team. The post holder is responsible for supporting the Digital and Transformation Manager to plan, coordinate and deliver new programmes, services and service improvement initiatives across the network. The role provides hands-on project management expertise, ensuring projects are delivered to agreed timescales and quality standards, with a strong focus on effective implementation, consistent adoption across member practices and clear benefits realisation. Working closely with Practice Managers and key stakeholders, the Service Implementation Lead will coordinate resources, manage risks and dependencies, and support the rollout of new systems and processes. The role also contributes to the development and embedding of consistent project management standards and quality assurance processes, ensuring change delivers measurable improvements in performance, quality and patient outcomes across the PCN.
MAIN DUTIES & RESPONSIBILITIES:
- Project Management & Delivery
- Develop and maintain comprehensive project documentation including Project Initiation Documents (PIDs), business cases, risk registers, RAID logs, and project plans using appropriate PM tools.
- Maintain decision logs, and ensure appropriate escalation of risks and issues through defined governance structures.
- Monitor KPIs and success metric for each project.
- Develop contingency plans and actively manage project dependencies across the portfolio.
- Day-to-day coordination of project activities.
- Service Implementation
- Manage the implementation of service improvement projects by developing detailed project plans, coordinating resources across member practices, and ensuring timely delivery of agreed solutions.
- Coordinate with member practices and stakeholders to ensure smooth implementation of initiatives.
- Manage project communications, resolve operational challenges, and ensure consistent adoption of new processes across the network.
- Support Practice Managers in implementing new systems and processes by providing hands-on guidance, coordinating rollout schedules, and delivering operational training.
- Provide regular implementation updates and progress reports to the senior leadership team using data-driven insights and clear metrics.
- Performance & Quality
- Actively participate in workshops and meetings to support quality improvement and project implementation.
- Implement and maintain project quality assurance processes.
- Track and report on benefits realisation for all completed projects.
- Contribute to the development of the PCNs project management framework and standards.
Service Implementation Lead in Wellington employer: Career Choices Dewis Gyrfa Ltd
As a Service Implementation Lead within our Digital & Transformation function, you will thrive in a dynamic and supportive work environment that prioritises collaboration and innovation. We offer comprehensive employee growth opportunities, including hands-on project management training and the chance to make a tangible impact on patient outcomes across the network. Our commitment to quality assurance and performance improvement ensures that you will be part of a team dedicated to excellence, all while enjoying the benefits of working in a forward-thinking organisation.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Implementation Lead in Wellington
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Service Implementation Lead role.
✨Tip Number 2
Prepare for interviews by practising common questions related to project management and service implementation. We recommend using the STAR method to structure your answers – it’ll help you showcase your experience effectively!
✨Tip Number 3
Showcase your hands-on project management skills during interviews. Be ready to discuss specific projects you've led, the challenges you faced, and how you ensured timely delivery. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Service Implementation Lead in Wellington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Service Implementation Lead role. Highlight your project management experience and any relevant skills that align with our digital transformation goals. We want to see how you can contribute to our mission!
Showcase Your Project Management Skills:In your application, emphasise your hands-on project management expertise. Include examples of how you've successfully delivered projects on time and within quality standards. We love seeing real-life examples that demonstrate your ability to manage risks and dependencies.
Be Data-Driven:When discussing your past projects, include metrics and KPIs that showcase your success. We appreciate candidates who can provide data-driven insights and demonstrate how their work has led to measurable improvements in performance and outcomes.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Projects Inside Out
Before the interview, make sure you’re familiar with project management methodologies and tools relevant to the role. Be ready to discuss specific projects you've managed, focusing on how you coordinated resources, managed risks, and ensured timely delivery.
✨Showcase Your Communication Skills
As a Service Implementation Lead, you'll need to communicate effectively with various stakeholders. Prepare examples of how you've successfully managed communications in past projects, resolved operational challenges, and ensured consistent adoption of new processes.
✨Demonstrate Your Problem-Solving Abilities
Think of instances where you faced significant challenges during project implementation. Be prepared to explain how you developed contingency plans and actively managed dependencies to keep projects on track. This will show your proactive approach to project management.
✨Highlight Your Focus on Quality and Performance
Discuss how you’ve contributed to quality assurance processes in previous roles. Be ready to share metrics or KPIs you’ve monitored and how you tracked benefits realisation for completed projects. This will demonstrate your commitment to delivering measurable improvements.
