At a Glance
- Tasks: Oversee daily operations, ensuring top-notch customer service and health and safety standards.
- Company: Join one of the UK's leading Leisure/Sports Centre operators.
- Benefits: Gain valuable experience in a dynamic environment with career growth opportunities.
- Other info: Flexible hours including evenings and weekends; qualifications needed for lifeguarding and first aid.
- Why this job: Lead a diverse team and make a real impact in the community.
- Qualifications: Supervisory experience and strong communication skills required.
The predicted salary is between 25000 - 30000 £ per year.
Our client is one of the UK's largest and leading Leisure/Sports Centre operators. They are currently looking to recruit a Duty Manager with strong exposure to managing fast‑paced wet and dry site leisure operations.
Responsibilities
- The successful candidate will be responsible for supporting the day‑to‑day operations of the centre, overseeing health and safety, driving customer‑service excellence and supporting the team.
- Have experience in a supervisory role.
- Be able to lead and motivate a diverse team fully embracing our company values.
- Be focused on high customer service standards.
- Have excellent verbal, written and IT communication skills.
- Create an environment where colleagues can achieve their full potential.
- Manage cost control and drive income in all areas of the business.
- Demonstrate exceptional time management and deadline compliance.
Requirements
- Successful candidates must achieve their National Pool Lifeguard, First Aid at Work & Pool Plant Operators qualifications within a set timescale, if not already qualified.
- This position will involve day, evening and weekend work, including public holidays, and will also require a DBS check prior to starting.
Duty Manager - Sports Leisure Centre in Wellington employer: Career Choices Dewis Gyrfa Ltd
As one of the UK's largest leisure and sports centre operators, our company offers a dynamic work environment where Duty Managers can thrive. We prioritise employee growth through comprehensive training and development opportunities, fostering a culture of teamwork and excellence in customer service. Located in a vibrant community, we provide our staff with unique advantages such as flexible working hours and the chance to make a meaningful impact on the health and wellbeing of our customers.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Duty Manager - Sports Leisure Centre in Wellington
✨Tip Number 1
Network like a pro! Reach out to your contacts in the leisure industry and let them know you're on the hunt for a Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and team management. We recommend role-playing with a friend or using online resources to get comfortable with your responses.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams or improved customer service in previous roles. This will help you stand out as a candidate who truly embodies the company values.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Duty Manager - Sports Leisure Centre in Wellington
Some tips for your application 🫡
Show Your Passion for Leisure:When writing your application, let us see your enthusiasm for the leisure industry. Share any relevant experiences that highlight your love for sports and customer service – it’ll make you stand out!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Duty Manager role. Highlight your supervisory experience and any specific achievements in managing teams or improving customer service – we want to see how you can bring value to our centre!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your skills and experiences. Remember, we’re looking for strong communication skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re tech-savvy, which is a bonus in this digital age!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re familiar with the operations of a leisure centre, especially in managing both wet and dry areas. Brush up on health and safety regulations, customer service standards, and any relevant qualifications like the National Pool Lifeguard or First Aid at Work. This knowledge will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led and motivated a team in the past. Think about specific situations where you’ve embraced company values and driven customer service excellence. This will help demonstrate your fit for the supervisory aspect of the Duty Manager role.
✨Communicate Clearly
Since excellent communication skills are key, practice articulating your thoughts clearly and confidently. Whether it’s verbal or written, being able to convey your ideas effectively will set you apart. Consider preparing a few questions to ask the interviewer as well, showing your interest in the role and the company.
✨Time Management is Key
Be ready to discuss how you manage your time and meet deadlines. Think of examples where you’ve successfully balanced multiple tasks or projects, especially in a fast-paced environment. This will highlight your ability to handle the demands of the Duty Manager position.
