At a Glance
- Tasks: Provide essential admin support in a busy medical ward and assist with patient care.
- Company: Join Walsall Healthcare NHS Trust, a supportive and caring environment.
- Benefits: Gain valuable experience in healthcare while working flexible hours.
- Other info: Friendly team atmosphere with opportunities for personal growth.
- Why this job: Make a difference in patients' lives while developing your skills in a dynamic team.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 23970 - 25674 £ per year.
We have an exciting opportunity for a Ward Clerk on our short stay medical unit (Ward 29). The role provides efficient, effective and comprehensive administrative support for the department and area.
Responsibilities:
- Record keeping, data entry, filing and scanning.
- Deal with telephone queries, checking and updating patient information with clinical staff, managers and patients.
- Communicate information verbally and in writing, providing routine information for patients and staff (e.g., discharge, admission, transfers, appointments).
- Handle barriers to understanding for anxious patients, relatives, cultural differences, language or communication difficulties.
- Update patient management systems.
- Answer calls and greet patients/relatives.
- Prepare notes and support the nursing team with all aspects of ward administration.
- Cover shifts from 8am until 8pm.
To join a friendly team working within Ward 29, apply if you have the required skills.
This advert closes on Friday 29 May 2026.
Ward Clerk | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an excellent employer, offering a supportive and collaborative work environment where every team member plays a vital role in patient care. With a strong focus on employee development and well-being, staff have access to ongoing training opportunities and a culture that values diversity and inclusion. Working in the heart of Walsall, you will be part of a dedicated team committed to making a meaningful impact in the community.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Ward Clerk | Walsall Healthcare NHS Trust
✨Tip Number 1
Make sure you research Walsall Healthcare NHS Trust and Ward 29 before your interview. Knowing the ins and outs of the unit will show that you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your communication skills! As a Ward Clerk, you'll be dealing with patients and staff all day. Role-play common scenarios with a friend to boost your confidence in handling queries and providing information.
✨Tip Number 3
Don’t forget to highlight your organisational skills during the interview. Talk about how you manage data entry, filing, and keeping records straight. We want to see how you can keep things running smoothly in a busy ward!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital side of healthcare administration.
We think you need these skills to ace Ward Clerk | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Ward Clerk role. Highlight your relevant experience in administrative support, data entry, and communication skills that match what we’re looking for.
Showcase Your Communication Skills:Since you'll be dealing with patients and staff, it’s crucial to demonstrate your ability to communicate effectively. Use clear language in your application and provide examples of how you've handled queries or provided information in previous roles.
Highlight Your Organisational Skills:As a Ward Clerk, you'll need to juggle various tasks like record keeping and answering calls. Make sure to mention any experience you have with multitasking and staying organised under pressure in your application.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Make sure you understand the responsibilities of a Ward Clerk. Familiarise yourself with tasks like record keeping, data entry, and handling patient queries. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Communication Scenarios
Since you'll be dealing with patients and staff, practice how to communicate clearly and empathetically. Think about how to handle anxious patients or those with language barriers. Role-playing these scenarios can really boost your confidence.
✨Showcase Your Organisational Skills
Prepare examples of how you've managed administrative tasks in the past. Whether it's filing, scanning, or updating systems, having specific instances ready will demonstrate your ability to keep things running smoothly in a busy ward environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, challenges faced in the ward, or how they support new staff. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.
