At a Glance
- Tasks: Ensure patient reviews are timely and data quality is maintained across waiting lists.
- Company: Walsall Healthcare NHS Trust, a leading provider of NHS acute care.
- Benefits: Permanent position with opportunities for professional growth and development.
- Other info: Join a dynamic team dedicated to enhancing patient experiences and outcomes.
- Why this job: Make a real difference in patient care and improve healthcare processes.
- Qualifications: Strong analytical skills and experience in healthcare data management.
The predicted salary is between 37338 - 44962 £ per year.
The Failsafe Officer is responsible for ensuring that all patients that have been seen in clinics are reviewed and actioned within the specialty specific timeframes (determined by the clinic outcome). This will involve using available reporting and tools to ensure patients' clinical reviews are appropriately allocated and patients are not missed.
Act as validation resource for Division, ensuring follow up waiting lists are cleansed for data quality errors. Offering guidance on training issues impacting on the validity of waiting lists. The post holder will use various data sources, including clinical information, to clarify and validate pathways and update data/text in the Trust electronic patient record as appropriate.
Analyse and make informed decisions regarding patient pathways and activities from viewing electronic clinical notes and health records. Ensure excellent knowledge of various pathways for all services within the Division. Produce standard operating processes as required. Use reporting tools, to ensure patients are safely processed through pathways until discharge/PIFU.
Maintain ‘risks’ on Trust Datix system related to follow up waiting lists as required. Provide timelines for operational managers in case of incidents and complaints. Produce monthly failsafe reports and presentations for Divisional Performance Review (presenting reports as required). Ensure through regular meetings with access team of potential KPI breaches and support with implementing processes that prevent delays.
Liaise with clinicians regarding follow up waiting list concerns as required. Identify patient level reports for patients that are delayed or have missed their planned review date. Escalate clinic outcome concerns to Care Groups, supporting with completion of outstanding clinic outcomes. Support teams with operational admin support as and when required.
Work independently using initiative. Plan, organise and prioritise own workload and for wider validation resource. Ad hoc project support as and when needed. Be responsible for induction and training of new staff members as required. Use independent judgement to problem solve. Coordinate the work of additional validation support as required. Carry out PDRs as required. Delegated budgetary responsibility for small payments (e.g. ordering of office supplies).
Support with the production of standard operating processes (SOPs) for own area, with requirement to ensure implementation of Trust policies.
Failsafe Officer | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an exceptional employer, dedicated to providing high-quality healthcare services while fostering a supportive and collaborative work environment. Employees benefit from ongoing professional development opportunities, access to state-of-the-art facilities, and the chance to make a meaningful impact on the health of the local community. With a commitment to innovation and excellence, working at Walsall Healthcare offers a rewarding career path in a dynamic and caring setting.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Failsafe Officer | Walsall Healthcare NHS Trust
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We think you need these skills to ace Failsafe Officer | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Career Choices Dewis Gyrfa Ltd.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Career Choices Dewis Gyrfa Ltd.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Career Choices Dewis Gyrfa Ltd. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Career Choices Dewis Gyrfa Ltd. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Career Choices Dewis Gyrfa Ltd’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
