At a Glance
- Tasks: Join a friendly team providing essential admin support in Emergency and Acute care.
- Company: Walsall Healthcare NHS Trust, the only NHS acute care provider in Walsall.
- Benefits: Competitive salary of £25,272 per annum with permanent contract.
- Other info: Opportunity to work in state-of-the-art facilities with career growth potential.
- Why this job: Make a real difference by supporting patient care in a dynamic healthcare environment.
- Qualifications: Excellent communication skills and a passion for efficient administration.
The predicted salary is between 25272 - 25272 £ per year.
An exciting opportunity has arisen to join a friendly team, working within the department of Emergency medicine/Acute care medicine. We are looking for a dynamic individual to join our busy team. The successful candidate will provide efficient, effective, and comprehensive administrative support for the department of Emergency medicine/Acute care medicine.
If you have excellent interpersonal skills, are a good communicator, and have a strong desire to provide administrative support, please note that we may close this vacancy early if we receive high numbers of applications.
Duties will include:
- Updating patient management systems
- Answering calls and greeting patients/relatives
- Preparing notes and supporting the nursing team with all aspects of ward administration such as record keeping, data entry, filing, and scanning
- Communicating effectively with all staff members and patients
- Covering 365 days over a 24-hour period on a rotational shift pattern
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community.
Duties will also include:
- Ensuring good communication between the administration team and the clinical team so that the department runs smoothly
- Liaising with patients, relatives, carers, outside agencies, and colleagues within a multidisciplinary team via telephone and face-to-face communication
- Ensuring that all patients are received and directed to the appropriate waiting area or ward area in a courteous, professional, and timely manner
- Keeping patients' demographic details up to date in the medical records and on the Patient Administration System
- Using the Patient Administration System to book patients onto the system and to make follow-up outpatient appointments as required
Although these duties are not exhaustive, more detailed information can be found in the job description.
Clerical Officer Ward Clerk | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an exceptional employer, offering a supportive and dynamic work environment within the healthcare sector. With state-of-the-art facilities and a commitment to employee development, staff have access to numerous growth opportunities while contributing to the well-being of the local community. The Trust fosters a collaborative culture, ensuring that every team member plays a vital role in delivering high-quality patient care.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Clerical Officer Ward Clerk | Walsall Healthcare NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Walsall Healthcare NHS Trust on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to clerical roles in healthcare. Think about how your skills match the job description and be ready to share examples of your past experiences that highlight your communication and organisational skills.
✨Tip Number 3
Dress the part! First impressions matter, especially in a healthcare setting. Make sure you look professional and approachable when you go for your interview, as this reflects your understanding of the role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your appreciation for the opportunity can keep you fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Clerical Officer Ward Clerk | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Clerical Officer Ward Clerk role. Highlight your relevant experience in administrative support, especially in healthcare settings, to show us you’re the right fit for our team.
Show Off Your Communication Skills:Since this role involves a lot of interaction with patients and staff, it’s crucial to demonstrate your excellent interpersonal skills. Use examples in your application that showcase how you effectively communicate and handle various situations.
Be Detail-Oriented:Attention to detail is key in this position. When filling out your application, double-check for any typos or errors. We want to see that you can maintain accuracy, especially when it comes to patient records and data entry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clerical Officer Ward Clerk. Familiarise yourself with the key duties mentioned in the job description, such as updating patient management systems and liaising with patients and staff. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Interpersonal Skills
Since this position requires excellent communication skills, think of examples from your past experiences where you've effectively communicated with patients or team members. Be ready to discuss how you handle difficult situations or resolve conflicts, as this will show that you're capable of maintaining a positive environment in a busy healthcare setting.
✨Prepare for Scenario Questions
Expect scenario-based questions during your interview. For instance, you might be asked how you would manage a situation where a patient is upset or how you would prioritise tasks during a busy shift. Practising your responses to these types of questions can help you feel more confident and articulate during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest in the position but also helps you determine if the workplace is the right fit for you.
