At a Glance
- Tasks: Support the Care Group Management team with high-quality administrative tasks.
- Company: Walsall Healthcare NHS Trust, dedicated to patient care and community health.
- Benefits: Stable job with training opportunities and a supportive work environment.
- Other info: Flexible working hours and potential for career growth.
- Why this job: Make a real difference in healthcare while developing your skills.
- Qualifications: Enthusiastic team player with admin experience, preferably in healthcare.
The predicted salary is between 23900 - 25600 € per year.
The post holder is to support the Care Group Support Officer (CGSO) in the operational management and delivery of divisional priorities. Supporting the Care Group of Long Term Conditions (Respiratory, Diabetes & Endocrine, and Nephrology), they will facilitate the continuous provision of high‑quality administrative support to the Care Group Management team. The role involves ensuring that patients are proactively managed and monitored to support the delivery of the Trust 18‑week RTT target and to maintain ongoing compliance with national and local waiting‑time targets. The post holder will also provide effective liaison with patients and clinicians to ensure that all Trust targets are met, and will support the CGSO in monitoring clinic utilisation and back‑filling clinics so the 18‑week RTT waiting‑time targets are achieved. This includes booking Cancer 2WW patients in accordance with targets and tracking the Choose & Book system and pathways.
Key Responsibilities
- Ensure operational practice meets policy in line with local and national requirements.
- Measure and report performance against key access targets, identifying areas of concern and recommending solutions.
- Support the delivery and preparation of clinical notes and documentation so patients can be seen.
- Assist in working toward the business success of the Division.
- Act as point of contact for all members of the Multi‑Disciplinary Team and external stakeholders, organising own workload within defined guidelines.
- Provide proactive identification, escalation and resolution of any patient pathway issues relating to 18‑week delivery.
Qualifications & Experience
- Enthusiastic and positive team player.
- Experience working in an administrative setting, preferably within healthcare.
- Excellent communication skills and proficiency with Trust IT systems such as Careflow and Fusion.
- A well‑organised individual with attention to detail and ability to manage workload responsively.
Training for the systems we use will be provided.
Work Hours
37.5 hours per week.
Care Group Administrative Assistant | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to delivering high-quality healthcare, employees benefit from a supportive work culture that fosters collaboration and innovation. The Trust offers comprehensive training opportunities and encourages career progression, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Care Group Administrative Assistant | Walsall Healthcare NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at Walsall Healthcare NHS Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the Care Group's priorities. Show us that you understand their goals, especially around patient management and compliance with waiting-time targets. Tailor your answers to reflect how you can contribute!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with patients and clinicians, being clear and confident in your responses will set you apart. Consider mock interviews with friends or family to polish your delivery.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Walsall Healthcare NHS Trust.
We think you need these skills to ace Care Group Administrative Assistant | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Care Group Administrative Assistant role. Highlight any relevant experience in healthcare administration and showcase your communication skills, as these are key for this position.
Craft a Compelling Cover Letter:Your cover letter should reflect your enthusiasm for the role and the Trust's mission. Use it to explain why you're a great fit for the team and how your skills can help meet the 18-week RTT targets.
Showcase Your Organisational Skills:Since the role requires excellent organisational abilities, provide examples in your application of how you've successfully managed workloads and prioritised tasks in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets the attention it deserves!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Care Group Administrative Assistant. Familiarise yourself with the key tasks mentioned in the job description, like supporting the CGSO and managing patient pathways. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with patients and clinicians, be prepared to discuss your communication skills. Think of examples from your past experiences where you effectively communicated complex information or resolved issues. This will highlight your ability to work within a multi-disciplinary team and ensure smooth operations.
✨Demonstrate Your Organisational Skills
Being well-organised is crucial for this position. During the interview, share specific strategies you use to manage your workload and prioritise tasks. You might mention tools or methods that help you stay on top of deadlines, especially when it comes to meeting the 18-week RTT targets.
✨Prepare Questions for Them
Interviews are a two-way street, so come prepared with questions about the team dynamics, the challenges they face, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
