At a Glance
- Tasks: Lead the Access Team, ensuring efficient patient booking and administrative support.
- Company: Walsall Healthcare NHS Trust, a key provider of NHS acute care in Walsall.
- Benefits: Permanent position with competitive pay and opportunities for professional growth.
- Other info: Join a dynamic team in a state-of-the-art facility with excellent career prospects.
- Why this job: Make a real difference in healthcare while developing your leadership skills.
- Qualifications: Experience in healthcare administration and strong communication skills required.
The predicted salary is between 26530 - 29114 £ per year.
An exciting opportunity has arisen to appoint an Access Team Leader. We are looking for an enthusiastic and competent individual to provide managerial and administrative support to the inpatient access team. The successful applicant will be responsible for the line management of the access team whilst occasionally providing wider support to other teams in the division.
You must be a flexible team player with good communication skills and previous experience of a busy office environment in a healthcare setting.
Skills, knowledge and experience required for this post:
- Demonstrate excellent leadership, management and supervisory skills.
- Excellent organisational skills; ability to organise and co-ordinate effectively and be able to work under pressure.
- Excellent verbal and written communication skills.
- Ability to communicate effectively with patients, relatives, GPs and staff.
- Excellent IT skills including proficient knowledge of Microsoft Excel and Word.
The post holder will be responsible for the delivery of a variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all national targets and departmental KPIs are delivered. Contribute to the continual review and evaluation of all administrative systems and procedures and associated policies in order that improvements and developments can be made.
The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work, supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, equity and inclusion through best practice working, monitoring, training and evaluation.
Key Responsibilities:
- Operationally lead the department’s systems: recruitment and selection, staffing admin team.
- Responsibility for daily management of staff ensuring effective administrative running of the service in terms of both systems and equipment: implementation and maintenance of office/related issues.
- Using initiative to ensure patients are booked in line with local and national access targets.
- To work in the Access Team environment supporting the Elective Access Manager in providing a professional, efficient and effective centralised booking service for a variety of Inpatient/Outpatient schedules, ensuring KPIs are maintained.
- To undertake IPDR and 1-2-1 sessions within the access team.
- Responsible for the implementation and monitoring of annual leave and absence management processes, statutory and mandatory training attendance and other HR policies for the administrative team within the business unit.
- Monitor staff sickness levels in accordance with the Health and Wellbeing policy and carry out formal consultations through the stages as outlined in the policy, ensuring that ESR is fully updated and maintained.
- Plan, organise and prioritise own workload and for the wider team while accepting direction and delegation from Elective Access Manager and/or Deputy divisional director of Operations.
- Offer divisional support in transformation workstreams.
- Be responsible for induction and training of new staff members on local processes for the Access Team.
- Use independent judgement to problem solve.
Access Team Leader | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an exceptional employer, offering a dynamic work environment where you can make a meaningful impact on patient care. With state-of-the-art facilities and a commitment to professional development, employees benefit from comprehensive training opportunities and a supportive culture that values teamwork and innovation. Located in Walsall, the Trust provides a unique chance to contribute to a vital healthcare service while enjoying a fulfilling career in a community-focused setting.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Access Team Leader | Walsall Healthcare NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at Walsall Healthcare NHS Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills during the interview. Bring examples of how you've effectively managed teams or projects in the past, especially in a healthcare setting. This will demonstrate you're the right fit for the Access Team Leader role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Walsall Healthcare NHS Trust.
We think you need these skills to ace Access Team Leader | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Access Team Leader role. Highlight your leadership skills and experience in a busy healthcare environment, as these are key for us at Walsall Healthcare NHS Trust.
Show Off Your Communication Skills:Since this role involves a lot of communication with patients, relatives, and staff, be sure to showcase your excellent verbal and written communication skills in your application. We want to see how you can effectively convey information!
Demonstrate Organisational Skills:We’re looking for someone who can juggle multiple tasks under pressure. Use your application to provide examples of how you've successfully organised and coordinated projects or teams in the past.
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Access Team Leader role. Familiarise yourself with the key responsibilities and required skills mentioned in the job description. This will help you articulate how your experience aligns with what they’re looking for.
✨Showcase Your Leadership Skills
As a potential team leader, it’s crucial to demonstrate your leadership and management abilities. Prepare examples from your past experiences where you successfully led a team or managed a project, especially in a healthcare setting. This will show that you can handle the responsibilities of the role.
✨Communicate Clearly and Confidently
Excellent communication is key in this role. Practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror to ensure you convey your ideas effectively during the actual interview.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, challenges they face, or their vision for the Access Team. This not only shows your interest in the role but also helps you gauge if the position is the right fit for you.
