At a Glance
- Tasks: Lead the Access Team to ensure efficient outpatient booking schedules and meet national targets.
- Company: Walsall Healthcare NHS Trust, committed to excellence and inclusion.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join a dynamic team focused on quality and fairness in healthcare.
- Why this job: Make a real difference in patient care while developing your leadership skills.
- Qualifications: Experience in administration and team management is essential.
The predicted salary is between 37338 - 44962 € per year.
The post holder will be responsible for the delivery of a variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all national targets and departmental KPI's are delivered. The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work, supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, quality and inclusion through best practice, working, monitoring, training and evaluation.
Responsibilities:
- Operationally lead the department’s departmental/division’s systems: recruitment and selection, staffing Admin team.
- Responsibility for daily management of staff, ensuring effective administrative running of the service in terms of both systems and equipment, implementation and maintenance of office/related issues, ensuring delivery of service.
- Using initiative to ensure patients are booked in line with local and national access targets.
- Work in the Access Team environment supporting the Elective Access manager to provide a professional, efficient and effective centralised booking service for a variety of outpatient/inpatient schedules, ensuring KPI’s are maintained.
- Complete daily reviews of booking utilisation across the three divisions and ensure they are in line with trust expectations and standards.
- Identify where capacity cannot be utilised and escalating as appropriate.
- Maintain and update reports within the department.
- Undertake IPDR and 121 sessions within the Access Team.
- Ensure staffing levels are maintained to provide continued service delivery with the team, enabling all daily business to be completed and KPI’s to be maintained.
- Monitor and maintain booking utilisation.
Access Team Leader Outpatients | Walsall Healthcare NHS Trust employer: Career Choices Dewis Gyrfa Ltd
Walsall Healthcare NHS Trust is an exceptional employer that prioritises the well-being and professional development of its staff. With a strong commitment to promoting equal opportunities and fostering a culture of inclusion, employees are encouraged to thrive in their roles while contributing to the organisation's vision of excellence in healthcare delivery. Located in Walsall, the Trust offers a supportive work environment with ample opportunities for training and career advancement, making it an ideal place for those seeking meaningful and rewarding employment in the healthcare sector.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Access Team Leader Outpatients | Walsall Healthcare NHS Trust
✨Tip Number 1
Network like a pro! Reach out to current employees at Walsall Healthcare NHS Trust on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the trust's values and recent projects. We want to see how you can contribute to their vision of excellence, so think about how your experience aligns with their goals.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how you can help maintain those KPIs and improve booking utilisation – it’s all about showing you’re the right fit for the Access Team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Access Team Leader Outpatients | Walsall Healthcare NHS Trust
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Access Team Leader role. Highlight your experience in managing booking schedules and working collaboratively with teams, as this will show us you understand what we're looking for.
Showcase Your Leadership Skills:Since this role involves leading a team, don’t forget to mention any previous leadership or management experience. We want to see how you've successfully managed staff and ensured effective service delivery in the past.
Demonstrate Your Understanding of KPIs:We’re keen on candidates who know their way around KPIs and targets. Include examples of how you've met or exceeded targets in previous roles, especially in a healthcare setting, to really catch our eye.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you understand the role of Access Team Leader and the specific responsibilities outlined in the job description. Familiarise yourself with the key performance indicators (KPIs) and national targets relevant to the position, as this will show your commitment and readiness to contribute positively to the team.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you ensured effective service delivery and maintained high standards, as this is crucial for the role. Be ready to discuss how you would handle staffing issues and maintain operational efficiency.
✨Emphasise Collaboration
Since the role involves working collaboratively with various divisions, think of instances where you've worked well in a team setting. Be prepared to discuss how you promote equal opportunities and inclusion, as these values are important to the organisation's vision of excellence.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the current challenges the Access Team faces or how success is measured within the department. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
