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- Tasks: Coordinate care services, schedule visits, and support carers and service users.
- Company: Join Cera, a forward-thinking company transforming home care with technology.
- Benefits: Enjoy 25 days holiday, employee discounts, training, and a pension scheme.
- Other info: Dynamic role with opportunities for growth and recognition.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Experience in care coordination and strong communication skills required.
The predicted salary is between 28000 - 28000 £ per year.
As a Care Coordinator, you will play a vital part in ensuring the smooth delivery of our care services. You'll be responsible for scheduling care visits, communicating with carers and service users, and ensuring compliance with regulatory standards. This is a fast-paced role that requires excellent communication, attention to detail, and a passion for supporting others.
Key Responsibilities
- Create and maintain weekly care rotas, ensuring all visits are allocated appropriately.
- Act as a main point of contact for care staff, service users, and families.
- Respond promptly to changes, emergencies, and staff absences.
- Ensure records are kept up to date.
- Support ongoing supervision of care workers.
- Maintain compliance with CQC standards and organisational policies.
- Work collaboratively with local authorities, healthcare professionals, and external partners.
- Participate in on-call rota duties as required.
About You
We're looking for someone who is caring, organised, and able to stay calm under pressure. You should be confident communicating with people at all levels and enjoy working as part of a team.
Essential skills and experience:
- Previous experience in care coordination or similar role.
- Strong knowledge of domiciliary care or health & social care settings.
- Excellent planning, time‑management, and problem‑solving skills.
- Good IT skills (care management software experience desirable).
- Understanding of CQC regulations and safeguarding principles.
- Must be a driver with a vehicle.
You’ll have access to:
- NVQ and in‑house training and development for your role and future career with us.
- We Care, our employee benefits platform which offers shopping discounts and cashback from over 800 retailers.
- Employee Assistance Programme.
- Mobile phone and other required tech.
- Company pension scheme.
- 25 days holiday entitlement + bank holidays on top.
- Paid DBS/PVG.
- Mileage allowance.
- Service and recognition rewards.
About Cera: Cera’s vision is to empower people to live their best lives, in their own home, through the use of technology, professional care and support. Joining Cera, you are contributing to making this vision a reality. The work you do promotes the dignity, respect, independence and choice of our service users, enabling you to make a real difference. We are changing the way people receive care by empowering our professional carers with insight and improved decision making. Our technology is enabling carers to do what they do best, care.
Care Coordinator in Wallasey employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Wallasey
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a Care Coordinator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about scenarios where you've had to manage schedules or handle emergencies, and be ready to share those experiences. Confidence is key!
✨Tip Number 3
Show your passion for care! When you get the chance to chat with potential employers, make sure to express why you love supporting others and how you align with their vision. It’s all about making that personal connection.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re genuinely interested in joining our team at Cera.
We think you need these skills to ace Care Coordinator in Wallasey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your previous care coordination experience and any relevant qualifications to show us you're the perfect fit for the role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about care coordination and how your values align with our mission at Cera. Keep it concise but impactful!
Showcase Your Communication Skills: Since this role involves a lot of communication, make sure your application demonstrates your ability to communicate effectively. Use clear language and structure your application well to reflect your organisational skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of domiciliary care and CQC regulations. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Communication Skills
As a Care Coordinator, communication is key. Prepare examples of how you've effectively communicated with team members, service users, or families in past roles. This will demonstrate your ability to be the main point of contact.
✨Demonstrate Problem-Solving Abilities
Think of specific situations where you've had to respond to changes or emergencies. Be ready to share how you handled those scenarios, as this will highlight your ability to stay calm under pressure and manage unexpected challenges.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to care coordination and how they support their staff. This shows your genuine interest in the role and helps you assess if the company aligns with your values.