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For Companies At a Glance
- Tasks: Lead a motivated team, drive sales, and provide excellent customer service.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options available; we value diversity and inclusion.
- Why this job: Be part of a supportive team and make a real impact in your community.
- Qualifications: Passion for leadership and customer service; experience is a plus but not essential.
The predicted salary is between 30000 - 40000 £ per year.
Overview
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
We’re now looking for a Branch Supervisor to join the team at our Rhuddlan branch. As a Branch Supervisor, you’ll work closely with the management team to ensure that the branch is run efficiently by a highly motivated team who are focused on brilliant customer service as well as growing sales & margin.
Responsibilities
- Growing and developing business opportunities with new and existing customers
- Supporting and mentoring your team to unlock their full potential
- Providing an outstanding and welcoming service to every customer
- Taking responsibility for stock ordering and displays across the store
Flexible working
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring
You don’t need to tick every box—if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it’s not essential.
What’s in it for you
We believe great work should be recognised and rewarded. Here’s what you can expect:
- 24 days’ holiday, plus bank holidays
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
- On-the-job training and opportunities to work towards recognised qualifications, including apprenticeships
Diversity and inclusion
At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.
If you need any adjustments to support you through the application or interview process, please let us know.
Branch Supervisor in Wales employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Supervisor in Wales
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about chatting with people at the branch. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Huws Gray and understanding their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to our mission of excellent customer service.
✨Tip Number 3
Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or improved customer service. We love to hear about how you can support and mentor others, so come ready to share!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re serious about joining the Huws Gray family. Let’s make it happen!
We think you need these skills to ace Branch Supervisor in Wales
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for leadership and customer service shine through. We want to see how excited you are about the role and how you can contribute to our team at Huws Gray.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experiences that align with the Branch Supervisor role. Focus on your achievements in previous positions, especially those related to team support and customer service.
Be Authentic: Don’t be afraid to be yourself in your application. We value authenticity and want to know who you are beyond your qualifications. Share your unique experiences and what makes you a great fit for our team.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As a Branch Supervisor, you'll be expected to lead and motivate a team. Prepare examples from your past experiences where you've successfully led a team or mentored someone. Highlight how you can unlock potential in others and drive the branch forward.
✨Emphasise Customer Service Excellence
Customer service is key in this role. Be ready to discuss your approach to providing outstanding service. Share specific instances where you went above and beyond for a customer, as this will demonstrate your commitment to creating a welcoming environment.
✨Be Open About Flexibility
Since Huws Gray is open to discussing flexible working options, don’t hesitate to bring this up during your interview. It shows that you value work-life balance and are proactive about finding solutions that work for both you and the company.