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- Tasks: Lead a dynamic team in managing Council Tax operations and ensuring targets are met.
- Company: Join Trafford Council, a collaborative workplace focused on community impact.
- Benefits: Enjoy a competitive salary, hybrid working options, and a living wage.
- Why this job: Make a difference in your community while developing your leadership skills.
- Qualifications: 2+ years in Council Tax and strong team management abilities required.
- Other info: Flexible work environment with opportunities for professional growth.
The predicted salary is between 29000 - 36000 £ per year.
Location: Trafford Council, 4th Floor, Sale Waterside, Sale M33 7ZF. The position can be hybrid, between office and home based on successful completion of training.
Working Pattern: Full Time, 36.25 hours per week, Monday to Friday.
Salary Band: 6 (£34,434 - £36,363 pa).
About the Role: We currently have an exciting vacancy within our Council Tax team to continue to build on our success. The role is as the first line manager of a fast‑paced team, providing day‑to‑day management of the team and ensuring all targets are met. You will supervise, prioritise and distribute work to the team as well as checking the quality of their work. This will include having regular supervisory meetings with members of the team to give feedback on performance as well as providing training where appropriate. You will also need to be able to review decisions/appeals dealing with complex cases and making discretionary decisions and offer legislative guidance. This will involve preparing Valuation Tribunal bundles and court preparation. The role will also include answering complaints and responding to Data Protection enquiries as well as acting in a supportive role for the Team Leader and deputising in their absence.
About You: At least 2 years of experience working in a Council Tax environment and the ability to manage a large team of staff. IRRIV qualified (Full/Tech/Apprenticeship) or willingness to obtain this qualification within 12 months. Up‑to‑date specialist knowledge and proven experience of dealing with complex cases, including making discretionary decisions and delivering difficult outcomes to residents in a professional, sensitive but assertive manner. Professional service delivery to customers and adherence to Council policies and procedures. Ownership of tasks, ability to meet targets, and support the Council Tax team in a fast‑paced environment. Excellent communication skills with staff and customers.
About Trafford Council: Trafford Council and its partners in the public, private and third sectors work together to close inequality gaps and maximise Trafford’s potential. With around 8,000 employees, the council offers development opportunities, a living wage, and a fair, flexible workplace.
Contact: For an informal discussion, or to find out more about the role, please email or call Sarah Barry at 0161 912 2248 or Sarah.Barry@trafford.gov.uk.
Benefits: Competitive salary within Band 6. Hybrid working flexibility. Living Wage Employer.
Senior Revenues Officer in Trafford employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Revenues Officer in Trafford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Trafford Council on LinkedIn. A friendly chat can give us insider info about the team and the role, plus it shows our genuine interest.
✨Tip Number 2
Prepare for the interview by practising common questions related to team management and complex case handling. We should also think of examples from our past experiences that highlight our skills in these areas.
✨Tip Number 3
Showcase our leadership style during the interview. Discuss how we motivate teams and handle challenges. This is our chance to demonstrate that we’re not just a fit for the role but also a great match for the council's values.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email reiterating our enthusiasm for the role can keep us fresh in their minds. Plus, it shows we’re proactive and genuinely interested in joining the team.
We think you need these skills to ace Senior Revenues Officer in Trafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in a Council Tax environment. We want to see how your skills match the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Management Skills: As a Senior Revenues Officer, you'll be managing a team. Be sure to include examples of your leadership experience and how you've successfully managed teams in the past. We love to see how you’ve motivated others and met targets!
Be Clear and Concise: When writing your application, keep it straightforward. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the point while still showing off your personality!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know Your Stuff
Make sure you brush up on your Council Tax knowledge and any relevant legislation. Being able to discuss complex cases and demonstrate your understanding of the role will show that you're serious about the position.
✨Show Your Leadership Skills
As a Senior Revenues Officer, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, handled conflicts, or provided training. This will help you stand out as a candidate who can motivate and guide others.
✨Practice Your Communication
Excellent communication is key in this role. Think about how you would explain complex decisions to residents or provide feedback to your team. Practising these scenarios can help you articulate your thoughts clearly during the interview.
✨Ask Insightful Questions
Prepare some thoughtful questions about the team dynamics, challenges they face, or the council's goals. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
