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For Companies At a Glance
- Tasks: Assist with registrations and ceremonies, especially on weekends to meet service demand.
- Company: Trafford Council, a Living Wage Employer committed to community growth.
- Benefits: Flexible working hours, competitive salary, and opportunities for personal development.
- Why this job: Join a friendly team and make a real difference in your community.
- Qualifications: Strong communication skills, IT proficiency, and attention to detail required.
- Other info: Dynamic role with potential for career growth and a positive workplace culture.
The predicted salary is between 21500 - 24500 £ per year.
Overview
Sessional Registration Assistant – Trafford Register Office, Sale Town Hall, Sale Waterside, Sale, M33 7ZF.
Salary range Band 2 3 £25,185 - £28,142 (£2,946 - £3,292 actual salary for 220 annualised hours). Trafford council is a Living Wage Employer. Working hours are 220 annualised hours to support service demand, with at least 50% to be worked at weekends or bank holidays (approximately 4.25 hours per week). We will offer flexibility where possible; if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.
Contract type: Permanent.
Application deadline: 16 February 2026.
Interview type: In person.
Responsibilities
- Delivery of registrations and ceremonies, particularly at weekends to assist with service demand and provide maximum choice for service users.
- Support the registration service, which is busy and can be demanding and emotional, with a commitment to the service.
- Work in an office-based environment with face-to-face customer engagement as a legal requirement of the role.
- Be part of a small, friendly, and hard-working team that prioritises excellent customer service.
About you
You will be involved in the delivery of both registrations and ceremonies, including weekends, to meet service demand. You will need to demonstrate excellent communication and interpersonal skills, be well experienced in administration and IT, with attention to detail as an essential quality. Your style and approach should reflect our values and behaviours, and you should be committed to continual learning and improvement, working together and taking ownership of your actions. You must be able to work flexibly, including at short notice and at weekends.
About us
Trafford Council and its partners in the public, private and third sectors have a Vision to close inequality gaps and maximise Trafford’s potential. Our vision is: Trafford where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers development opportunities and a fair and flexible workplace. The council is a Living Wage Employer.
Additional Information
- Advert may close early if a high number of applications are received; please do not delay submitting your application.
- An enhanced DBS check with children/adults barred list check will be required.
- Flexibility to work over 7 days will be required, including outside core office hours (Monday to Friday 9.00 am to 4.00 pm).
- You will be on a rota and an unsocial hours allowance will be paid.
- Attendance at various venues across the borough to register and conduct marriages and civil partnerships is required; you will therefore need to have use of a vehicle and be prepared to drive in this role.
- The recruitment process will include a writing, spelling and IT test as well as an interview.
Benefits & Privacy
You will be welcomed into a friendly environment that supports personal and professional development. The organisation is people-centered and values-based, promoting a positive culture. Your opinions matter and you may influence how Trafford operates.
Privacy Notice: The Council processes information about employees, workers and other individuals for appropriate purposes. See the Recruitment & Employment Privacy Notice at Trafford.gov.uk.
Other Relevant Information
- Greater Manchester Continuous Service Commitment.
- You must be able to prove you have the right to work in the UK.
- If in doubt, see Employers' right to work checklist and GOV.UK guidance.
- Note we are not a licensed sponsor and cannot support work visas.
Registration Assistant in Trafford employer: Career Choices Dewis Gyrfa Ltd
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Registration Assistant in Trafford
✨Tip Number 1
Get to know the role and the team! Before your interview, do a bit of research on Trafford Council and the Registration Assistant position. Understanding their values and how they operate will help you connect with the interviewers and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for the writing, spelling, and IT tests by brushing up on your skills. We recommend doing some mock tests or using online resources to get comfortable with the format and types of questions you might face.
✨Tip Number 3
Show off your people skills! Since this role involves face-to-face customer engagement, think of examples from your past experiences where you've provided excellent service or handled difficult situations. This will demonstrate your interpersonal skills and commitment to customer satisfaction.
✨Tip Number 4
Flexibility is key! Be ready to discuss your availability during the interview. Highlight your willingness to work weekends and bank holidays, as this is crucial for the role. It shows that you're adaptable and ready to meet the demands of the job.
We think you need these skills to ace Registration Assistant in Trafford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Registration Assistant. We want to see how you can contribute to our team and support our service demand, especially during weekends.
Show Off Your Communication Skills: Since this role involves face-to-face customer engagement, it's crucial to demonstrate your excellent communication and interpersonal skills in your written application. We’re looking for someone who can connect with people and provide top-notch service.
Highlight Your Flexibility: Flexibility is key for this position, so be sure to mention your availability to work weekends and bank holidays. We appreciate candidates who are ready to jump in when needed, so let us know how you can adapt to our scheduling needs.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Registration Assistant. Familiarise yourself with the registration process and ceremonies, especially how they operate during weekends. This will show your commitment and readiness to step into the role.
✨Showcase Your Customer Service Skills
Since this role involves face-to-face customer engagement, prepare examples of how you've provided excellent customer service in the past. Think about situations where you handled demanding or emotional interactions, as this will demonstrate your ability to thrive in a busy environment.
✨Demonstrate Flexibility and Team Spirit
Highlight your willingness to work flexible hours, including weekends and bank holidays. Share experiences where you’ve worked collaboratively in a team, as being part of a small, friendly team is crucial for this position. Show that you’re adaptable and ready to support your colleagues.
✨Brush Up on Your IT and Admin Skills
Since the role requires strong administration and IT skills, be prepared to discuss your experience with relevant software and tools. You might even want to practice some basic IT tasks beforehand, as there will be tests during the recruitment process. Confidence in these areas will set you apart!
