At a Glance
- Tasks: Lead and inspire care teams to deliver exceptional, person-centred care.
- Company: Join a caring community at Thornton Hall & Lodge, dedicated to high-quality residential care.
- Benefits: Enjoy career development, discounts, recognition schemes, and 24/7 support.
- Other info: Supportive environment with clear progression pathways and commitment to community values.
- Why this job: Make a real difference in residents' lives while advancing your career in care.
- Qualifications: Experience in a senior care role and Level 5 Leadership & Management for Adult Care required.
The predicted salary is between 50000 - 50000 € per year.
Location: Thornton Hall & Lodge, 16–18 Tanhouse Road, Crosby, Liverpool, L23 1UB
Hours: Full Time
Salary: £50,000 per annum
Thornton Hall & Lodge is a bright, spacious, purpose-built 100-bed home providing high-quality residential, dementia, and short‐stay care. Rated 'Good' by the CQC, our home offers warmth, excellent standards, and a strong commitment to dignity, independence, and choice.
About the Role
As General Manager, you will play a key leadership role in day‐to‐day operations, ensuring the home runs safely, smoothly, and in line with regulatory and Orchard Care Homes' quality standards. You will act as the person in charge in the absence of the Home Manager and help cultivate a culture of warmth, professionalism, and truly person‐centred care.
Key Responsibilities
- Lead, supervise, and motivate care teams to deliver compassionate, high‐quality care.
- Support the Home Manager with daily operations, compliance, and inspections.
- Act as a key contact for residents, families, and external professionals, fostering strong relationships.
- Lead on safeguarding concerns and ensure appropriate follow‐up in the Manager's absence.
- Oversee care plans, assessments, and medication administration, ensuring accuracy and regulatory compliance.
- Monitor resident wellbeing, respond quickly to changes, and update records accordingly.
- Support staffing functions, including supervision, training, induction, and team meetings.
- Promote a positive, resident‐focused culture aligned with Orchard's values of respect, trust, and care.
About You
We're looking for a caring, confident leader who can inspire teams, support high standards, and lead by example. We would especially welcome someone who has experience managing a smaller care home or service, and is now ready to step up into a larger, more complex environment while still keeping a hands‐on, person‐centred approach.
Requirements
- Previous experience in a senior or leadership role within a care home setting.
- Level 5 Leadership & Management for Adult Care.
- Strong communication, interpersonal, and supervisory skills.
- Ability to prioritise, stay organised, and make sound decisions under pressure.
- Compassionate, resident‐focused approach with a commitment to dignity and independence.
Everything You'll Love
- Career development from day one, with clear progression pathways.
- Hundreds of colleague discounts every month across shopping, holidays, dining, tech, and more.
- Excellent employee recognition schemes such as 'Making a Difference' award and Long Service Awards.
- Free emotional, practical, and financial support that's fully confidential, through an Employee Assistance Programme helpline and wellbeing app that's available 24/7, all year round.
- Company‐supported pension scheme to invest in your future.
- Fully funded DBS check.
About Thornton Hall & Lodge Care Home
Thornton Hall & Lodge is a bright and spacious purpose‐built home that specialises in care for older people, with the Hall providing 24hr residential care for 50 residents, and the Lodge giving additional round‐the‐clock dementia care for 50 residents. Orchard Care Homes has been providing care for older people for over 15 years. We are committed to being at the heart of the local community and delivering the same level of care that we would all wish for our loved ones. We believe in investing in our people. Your professional development will be actively encouraged, with plenty of training and progression opportunities across our portfolio of homes.
Apply today
If you're ready to bring your compassion, energy, and dedication to a role that truly makes a difference, apply today and help us provide the kind of care every person deserves. We proudly support the Armed Forces community and welcome applications from veterans, reservists, and military spouses as part of our commitment to the Defence Employer Recognition Scheme. We value the unique skills and experiences that service personnel bring and are dedicated to fostering a supportive and inclusive workplace where everyone can thrive.
General Manager in Thornton-Cleveleys employer: Career Choices Dewis Gyrfa Ltd
At Thornton Hall & Lodge, we pride ourselves on being an exceptional employer that values extraordinary people and the care they provide. Our supportive work culture fosters professional growth with clear progression pathways, while our commitment to employee wellbeing is reflected in our comprehensive benefits, including a 24/7 Employee Assistance Programme and generous discounts. Join us in creating a warm, person-centred environment where your leadership can truly make a difference in the lives of our residents.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Thornton-Cleveleys
✨Tip Number 1
Network like a pro! Reach out to your connections in the care sector and let them know you're on the lookout for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet!
✨Tip Number 2
Prepare for interviews by brushing up on your leadership skills and examples of how you've motivated teams in the past. Be ready to share specific stories that highlight your compassionate, resident-focused approach – it’s what we’re all about!
✨Tip Number 3
Don’t just apply anywhere; focus on places that align with your values. Check out our website for openings at Orchard Care Homes, where you can find roles that truly resonate with your passion for high-quality care.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for the General Manager position.
We think you need these skills to ace General Manager in Thornton-Cleveleys
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for care shine through! We want to see how much you care about making a difference in residents' lives. Share personal experiences or stories that highlight your commitment to compassionate care.
Tailor Your CV:Make sure your CV is tailored to the General Manager role. Highlight relevant experience, especially in leadership and care settings. We love seeing how your skills align with our values of respect, trust, and care!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates can communicate effectively, as this reflects the strong communication skills we’re looking for in a leader.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Thornton Hall & Lodge!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Home Inside Out
Before your interview, take some time to research Thornton Hall & Lodge. Familiarise yourself with their values, the services they offer, and their commitment to high-quality care. This will not only show your genuine interest but also help you align your answers with their mission.
✨Showcase Your Leadership Style
As a General Manager, your leadership approach is crucial. Be prepared to discuss your previous experiences in managing teams, how you motivate staff, and your strategies for maintaining high standards of care. Use specific examples to illustrate your hands-on, person-centred approach.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think about past experiences where you had to make tough decisions or manage conflicts. Practising these scenarios will help you articulate your thought process clearly during the interview.
✨Emphasise Communication Skills
Strong communication is key in this role. Be ready to discuss how you build relationships with residents, families, and external professionals. Highlight any experience you have in fostering a positive culture and ensuring everyone feels heard and valued.
