At a Glance
- Tasks: Support daily operations and deliver outstanding customer service in a busy branch.
- Company: Join a dynamic team in a fast-paced trade and retail environment.
- Benefits: Enjoy profit share bonuses, discounts, and career progression opportunities.
- Other info: Work 40.75 hours weekly with a mix of weekdays and Saturday mornings.
- Why this job: Be part of a team that values your contributions and offers real growth.
- Qualifications: Proactive attitude, attention to detail, and a flexible approach are key.
The predicted salary is between 25000 - 30000 £ per year.
Location: Aberystwyth. We are seeking a motivated and customer-focused Branch Assistant to join our busy branch team. This is a hands-on role within a fast-paced trade and retail environment, supporting daily branch operations while delivering outstanding customer service.
Responsibilities
- Greet and acknowledge customers promptly
- Serve customers efficiently both face-to-face and over the telephone
- Resolve customer queries effectively
- Assist customers with loading purchases where appropriate
- Accurately pick materials for deliveries, collections, and stock transfers
- Identify and report faulty or damaged goods
- Assist drivers with loading company vehicles
- Check materials for quality and quantity
- Operate fork trucks safely (where trained and certified)
- Support stock accuracy and inventory management
- Assist with weekly and annual stock takes
- Support merchandising and store layout changes
- Promote and sell products to maximise margins and profitability
- Process sales and credit transactions accurately
- Take responsibility for cash and account transactions
- Forward sales leads to relevant team members
Qualifications
- A proactive, team-oriented approach
- Good attention to detail and accuracy
- Ability to work in a physically active role
- Forklift certification (desirable but not essential)
- A reliable and flexible attitude
Benefits
- Profit Share Bonus Scheme
- Online discount portal including money off retail brands and holidays
- Employee Care Helpline and access to a digital GP
- Staff discount scheme
- Death in Service benefit
- Formal training and career progression opportunities
Hours of work: An average of 40.75 hours per week, Monday to Friday between 7.30am – 4.30pm, plus every other Saturday morning from 8.00am until 12.00pm.
Salary: NMW
If you are enthusiastic, dependable, and ready to contribute to a busy branch environment, we would love to hear from you.
Temporary Branch Assistant employer: Career Choices Dewis Gyrfa Ltd
Join our dynamic team in Aberystwyth as a Temporary Branch Assistant, where you'll thrive in a supportive and fast-paced environment that prioritises outstanding customer service. We offer a range of benefits including a Profit Share Bonus Scheme, employee discounts, and formal training opportunities to foster your career growth. With a focus on teamwork and a proactive approach, you'll find a rewarding workplace that values your contributions and encourages personal development.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Temporary Branch Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the branch and its operations. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering outstanding service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat with us.
✨Tip Number 3
Dress the part! Even if it’s a temporary position, showing up in smart attire can make a great first impression. It shows that you take the opportunity seriously and are ready to represent the branch well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the minds of the hiring team. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Temporary Branch Assistant
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight any experience you have in customer service. We want to see how you can greet and assist customers effectively, just like the role requires!
Be Detail-Oriented:Since attention to detail is key for this position, mention specific examples where you've demonstrated accuracy in your previous roles. We love seeing candidates who take pride in their work!
Tailor Your Application:Don’t just send a generic application! Take a moment to tailor your CV and cover letter to reflect the skills and responsibilities mentioned in the job description. It shows us you’re genuinely interested.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Temporary Branch Assistant. Familiarise yourself with customer service principles and how to handle queries effectively, as this will show your motivation and readiness for the role.
✨Showcase Your Team Spirit
This role requires a proactive, team-oriented approach. Be prepared to share examples from your past experiences where you worked well in a team or supported colleagues. Highlighting your ability to collaborate will resonate well with the interviewers.
✨Demonstrate Attention to Detail
Since accuracy is key in this position, think of specific instances where your attention to detail made a difference. Whether it was during stock management or processing transactions, sharing these examples will illustrate your suitability for the job.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the branch operations or team dynamics. This shows your genuine interest in the role and helps you gauge if the environment is the right fit for you.
