Security Team Leader in Telford

We are currently recruiting for a Security Team Leader to join the G4S team, working for a well‑known site in Telford.

Contract Information:

• Pay Rate: £13.88 per hour
• Shift Pattern: Rotating weekly, Monday to Friday, 6am - 2pm, 2pm - 10pm
• SIA Licence: SIA Door Supervisor Licence

As a Security Team Leader your role is to assist in the control of all security operations, covering two sites around Telford. Applicants must be able to drive and have their own transportation.

Your Time at Work:

• Reporting instances of property at risk of being lost, stolen, damaged and vandalised.
• Carrying out routine tests of security equipment as directed by the operations manager.
• To adopt a 'hands on' approach by undertaking regular duties as conducted by the security officers.
• Fully understand the use of the IT systems and follow company procedure.

Site Manning:

• Arrange standby and replacement security officers when required from within the team.
• Liaise, when necessary, with other sites for support with cover.
• Liaise with G4S region when required to support with resource.
• Ensure the use of subcontractors is always avoided for the purpose of covering shifts.

Staff Supervision:

• Provide motivation, encouragement, coaching and development of staff.
• Monitor and control staff performance, attendance and punctuality.
• Maintain consistent disciplinary standards, ensuring the correct procedures are followed and all records are maintained.
• Conduct return to work interviews with employees following absences in line with company policy.
• Support with procedural change and adoption or integration of new technologies/systems.

Security team welfare:

• Record and report to the security manager any faults, health and safety concerns, whilst following company procedure.
• Enforce health and safety procedures.

Fire and Emergencies:

• Ensure that all emergency procedures are understood by all staff and always adhered to.
• Understand and be able to carry out the role required in emergency situations.
• Ensure emergency escape routes are kept free from obstruction.
• Investigate cause of fire alarm activations.
• Undertake fire prevention patrols.

Training:

• Ensure contractual training is completed and recorded.
• Identify subsequent training needs and ensure employees are trained to the required standard.
• Induct all new personnel to the workplace and review with the operations manager.

Training and Development:

• Manage site compliance training, regular testing of the teams knowledge and competence.

First Aid:

• Respond to calls for first aid and administer treatment or summon medical help as appropriate.
• Check, order and maintain required contents of first aid boxes.

Equipment:

• Ensure efficient and economical use of equipment and supplies.
• Ensure all equipment is maintained and stored appropriately.

Administration:

• Provide accurate and timely information for the preparation of reports and complete as necessary.
• Institute appropriate follow up procedures continuously monitoring, analysing and improving current procedures.
• Maintain logbooks and records as laid out in the assignment instructions.
• Maintain a record of security incidents.

HR:

• Supporting HR processes to include counselling meetings, investigations and disciplinary hearings.

Our Perfect Worker:

• Aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service.
• Reliability, self‑motivation, and ability to use own initiative and work without supervision.
• The ability, tact, and diplomacy to deal with people at all levels including the client, the client's staff, and visitors, in all circumstances including emergencies and other times of stress.
• Self‑confidence with a smart presentation.
• A good level of physical fitness to enable the post holder to perform emergency response duties efficiently and effectively.

Key Information and Benefits:

• 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked)
• Progression training and development opportunities
• Life assurance benefit
• Employee Discount Schemes
• Refer a friend scheme
• Free uniform provided

G4S is a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive.