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- Tasks: Create a welcoming experience for guests and ensure exceptional service during their stay.
- Company: Serco Limited, committed to making a positive impact on the future.
- Benefits: Free gym membership, discounts on food, and inclusive employee networks.
- Why this job: Join a dynamic team and make every guest feel valued and cared for.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Be part of a supportive environment with opportunities for personal growth.
The predicted salary is between 20000 - 30000 £ per year.
As a Housing Host in our Lilleshall team, you’ll create a welcoming experience for guests staying at the main house, ensuring they enjoy exceptional service and comfort during their visit. This role is all about making a positive impact on our guests’ stay. You’ll help deliver a seamless check-in process and provide attentive dining service, contributing to an environment where every guest feels valued and cared for.
What you’ll do as a Housing Host:
- Welcome and check in guests at the main house reception desk
- Host and serve evening dining service for up to 29 rooms from a pre-selected menu
- Act as the main point of contact for guest enquiries
- Ensure dining areas are prepared and maintained to a high standard
- Collaborate with colleagues to deliver outstanding customer service
What we offer:
- Free gym membership for yourself and a member of the family.
- Enjoy discount on the food and drink at the café, discounted kid’s activities.
- Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging.
House Host in Telford employer: CAREER CHOICES DEWIS GYRFA LTD.
Contact Detail:
CAREER CHOICES DEWIS GYRFA LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Host in Telford
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Serco Limited. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your hosting skills! Since the role is all about creating a welcoming experience, think about how you can demonstrate your customer service abilities during the interview. Maybe even role-play some scenarios with a friend to get comfortable.
✨Tip Number 3
Be ready to share your experiences! Think of specific examples from your past where you've gone above and beyond for guests or customers. This will help you illustrate your commitment to exceptional service, which is key for a Housing Host.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly through StudySmarter, you’ll have access to all the latest opportunities and updates, plus it shows your enthusiasm for the role!
We think you need these skills to ace House Host in Telford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share a bit about your experiences and what makes you passionate about being a Housing Host.
Tailor Your Application: Make sure to tailor your application to the role. Highlight any relevant experience in hospitality or customer service that aligns with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure to proofread for any typos – first impressions matter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it ensures you’re getting all the latest updates about the role and our team.
How to prepare for a job interview at CAREER CHOICES DEWIS GYRFA LTD.
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Housing Host entails. Familiarise yourself with the responsibilities like welcoming guests, managing check-ins, and serving dining. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about creating a welcoming experience, be ready to share examples of how you've provided exceptional customer service in the past. Think of specific situations where you went above and beyond for a guest or resolved a tricky issue.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, guest expectations, or even the menu you'll be serving. This shows that you're engaged and eager to learn more about the company culture.
✨Dress the Part
First impressions matter, especially in hospitality. Dress smartly and appropriately for the interview to reflect the professional yet welcoming environment they aim to create. It’ll help you feel more confident and ready to impress!
