At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe environment for everyone.
- Company: Join Mitie, a leader in security services with a focus on community safety.
- Benefits: Enjoy competitive pay, annual leave, pension schemes, and free uniform.
- Other info: Great opportunities for progression and development in a supportive environment.
- Why this job: Make a real difference by creating a safe space for customers and colleagues.
- Qualifications: Must hold a current SIA licence and have a checkable employment history.
The predicted salary is between 33800 - 33800 € per year.
Pay rate: £16.27ph
Various Shifts (to be discussed at interview)
Job Overview
Mitie is looking for elite security officers who can deliver exceptional customer service whilst providing a highly visible presence that reduces the impact of anti‑social behaviour upon colleagues and customers. You must hold a current SIA licence.
Vetting
It is vital that you have a full 5‑year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment stopped.
Main duties
- To deliver industry leading customer service
- To create a safe environment, free from crime and the fear of crime for customer and colleagues
- To manage anti‑social behaviour and build relationships with those that cause this
- Engage with members of the public by providing a welcoming presence
- Support the public and visitors with their queries in a friendly and polite manner by demonstrating excellent customer service
- Support the Police and crime partnerships where required to aid with the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Elite Security Officer in Taunton employer: Career Choices Dewis Gyrfa Ltd
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive pay rate of £16.27 per hour along with a comprehensive benefits package including annual leave, pension schemes, and free uniforms. Our work culture fosters a supportive environment where elite security officers can thrive, engage with the community, and access numerous growth opportunities through training and apprenticeship programmes, all while ensuring a safe and welcoming atmosphere for both colleagues and customers.
Contact Detail:
Career Choices Dewis Gyrfa Ltd Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Elite Security Officer in Taunton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your customer service skills and your ability to manage anti-social behaviour effectively.
✨Tip Number 3
Dress the part! As a Retail Elite Security Officer, you'll need to present a professional image. Make sure you wear smart attire to your interview to reflect the high standards expected in the role.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the StudySmarter site. It’s the best way to ensure your application gets noticed and shows your commitment to joining the team.
We think you need these skills to ace Retail Elite Security Officer in Taunton
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create a welcoming environment and manage any tricky situations with a smile!
Be Clear About Your SIA Licence:Since holding a current SIA licence is a must for this role, don’t forget to mention it right at the start of your application. We need to know you’re ready to hit the ground running!
Detail Your Employment History:Remember, we need a full 5-year checkable employment/education history. Be thorough and honest about your past roles, as this will help us understand your background and suitability for the position.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you’re familiar with the role of a Retail Elite Security Officer. Understand the importance of customer service and how it ties into security. Brush up on your knowledge of anti-social behaviour management and be ready to discuss how you would handle various situations.
✨Showcase Your SIA Licence
Since holding a current SIA licence is crucial, be prepared to discuss your experience and qualifications related to it. Bring a copy of your licence to the interview and be ready to explain how it has equipped you for this role.
✨Demonstrate Customer Service Skills
This role is all about providing exceptional customer service. Think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share these stories to show that you can create a welcoming environment.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Practice how you would respond to situations involving anti-social behaviour or customer queries. This will help you demonstrate your problem-solving skills and ability to remain calm under pressure.
