At a Glance
- Tasks: Support and optimise the VisualFiles system while providing day-to-day IT support.
- Company: Join a well-established professional services firm with a growing IT team.
- Benefits: Enjoy 25+ days holiday, bonuses, health schemes, and more perks.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact on business processes and enhance your tech skills.
- Qualifications: Experience with VisualFiles, Power BI, and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Salary: £30,000 to £40,000 per year + benefits including bonus
Contract Type: Permanent
Hours: Full time
About this job:
We are looking for a technically skilled Application Support Analyst, working across the clients VisualFiles practice management system, to join a growing IT team in a well-established professional services environment. This is a varied and hands-on role, blending business systems development with day-to-day IT support, and offering the chance to make a real impact on how the organisation works.
Benefits for the Visualfiles Support Analyst:
- 25 days holiday plus bank holiday rising over time
- Enhanced pension
- Bonus scheme
- Cycle to work scheme
- Eye test and flu jabs
- Death in service
- Sickness benefit allowance
- Discount scheme
- Bupa health scheme
The role of the Visualfiles Support Analyst:
- Supporting their Visualfiles system, developing, maintaining, and optimising workflows and automation within.
- Creating and managing reports and dashboards using tools such as Power BI, SQL, and Excel.
- Providing day-to-day IT support across hardware, software, and applications.
- Managing integrations with third-party tools and platforms.
- Working closely with colleagues to identify opportunities for process improvement and implement solutions.
What we're looking for:
- Hands-on experience in supporting and developing Visualfiles.
- Experience within professional services.
- Experience with Power BI and Excel for reporting and analysis.
- Confident diagnosing and resolving system or integration issues.
- Excellent communication skills, able to explain technical concepts clearly to non-technical users.
- Experience providing IT support in person, over the phone, and via email.
- Highly organised, self-motivated, and comfortable managing multiple priorities.
If you are interested in this role or looking for something similar, please contact Alex directly on alexm@hunterselection.co.uk.
Application Support Analyst in Taunton employer: Career Choices Dewis Gyrfa Ltd
Career Choices Dewis Gyrfa Ltd is an exceptional employer that champions innovation and strategic growth within a collaborative environment. Employees benefit from a strong focus on professional development, competitive remuneration, and the opportunity to make a significant impact in the European market. With a commitment to fostering high-value partnerships, this role offers a unique chance to thrive in a dynamic and supportive workplace.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
