At a Glance
- Tasks: Oversee safehouse operations and support survivors of modern slavery.
- Company: Join Medaille Trust, a leading provider in survivor support.
- Benefits: Flexible working hours, meaningful impact, and professional development opportunities.
- Other info: Be part of a dedicated team working 24/7 to combat modern slavery.
- Why this job: Make a real difference in the lives of vulnerable individuals.
- Qualifications: Experience with vulnerable adults and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
BASED IN THE SWINDON AREA. This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on the Medaille Trust website. Your application will not be considered without an application form as we do not accept CVs. Interview date to be confirmed.
About the job: We are currently advertising for a Service Manager in the Swindon area. The role will involve supporting the Safehouse Project Manager in overseeing services for survivors of modern slavery and human trafficking.
In the role you will:
- Oversee the day-to-day operations of the safehouse accommodation and services for potential victims of modern slavery and their dependents.
- Work with the Modern Slavery Case Workers to supervise their production of support plans, updating records accurately and reporting key changes.
- Prepare the client for exit, repatriation, and any other resettlement plans.
What we are looking for:
- Strong knowledge of Health & Safety, safeguarding, and quality frameworks.
- Excellent communication, organisational, and IT skills.
- Experience of working with vulnerable adults, the ability to work within a residential or community setting with non-UK residents.
This service is open 24 hours a day, seven days a week which means you must be willing to work flexibly, including evenings, weekends, and bank holidays. You will also be required to be part of an on-call rota and able to get to and from the project via public transport or your own car if it is necessary to attend the project whilst on call.
Interested? For full details and how to apply please visit Medaille Trust Vacancies. If you have any queries, please contact HR on recruitment@medaille-trust.org.uk. Closing Date: Friday, 5th June 2026 at 10am. Interviews: TBC.
About Us: Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK. We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women, and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
This role is subject to satisfactory Disclosure & Barring Service checks. The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable. Candidates are asked to complete their own application form without assistance from other external sources. Where there is reasonable belief that external support is evident, we regret that application forms will not be accepted for shortlisting.
Service Manager - Swindon employer: Career Choices Dewis Gyrfa Ltd
Medaille Trust is an exceptional employer dedicated to making a meaningful impact in the lives of survivors of modern slavery and human trafficking. Located in Swindon, we offer a supportive work culture that values flexibility and teamwork, alongside opportunities for professional growth in a vital sector. Our commitment to employee well-being and development ensures that you will be part of a passionate team working towards a noble cause, making every day at work rewarding.
Contact Details:
Career Choices Dewis Gyrfa Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager - Swindon
✨Tip Number 1
Make sure you download the Medaille Trust Application Form from their website and fill it out completely. This is crucial because they don’t accept CVs, so your application form is your ticket to getting noticed!
✨Tip Number 2
When you submit your application, double-check that you've uploaded it correctly under the 'Other Document Upload' button. A small mistake could mean your application gets overlooked, and we definitely don’t want that!
✨Tip Number 3
Prepare for the interview by brushing up on your knowledge of health & safety and safeguarding practices. They’re looking for someone with strong organisational skills, so be ready to showcase how you’ve used these in past roles.
✨Tip Number 4
Don’t hesitate to reach out to HR if you have any questions about the role or the application process. It shows initiative and can help clarify anything you might be unsure about before you apply!
We think you need these skills to ace Service Manager - Swindon
Some tips for your application 🫡
Download the Application Form:First things first, head over to the Medaille Trust website and grab that application form from the Vacancies page. Remember, we don’t accept CVs, so make sure you’ve got the right form before you start filling it out!
Be Thorough and Honest:When you're filling out the application form, be as detailed as possible. We want to know about your experience and skills, especially those related to working with vulnerable adults. Honesty is key, so don’t shy away from sharing your genuine experiences.
Check Your Details:Before you hit that submit button, double-check all your details. Typos and errors can make a bad impression, and we want to see your best self! Make sure everything is clear and accurate, especially your contact information.
Upload Correctly:Once you’ve completed the application form, upload it using the 'Other Document Upload' button on the application page. Don’t forget to follow any specific instructions provided, as missing documents can lead to your application being overlooked.
How to prepare for a job interview at Career Choices Dewis Gyrfa Ltd
✨Know Your Stuff
Make sure you have a solid understanding of modern slavery and human trafficking. Familiarise yourself with the key issues, statistics, and the role of Medaille Trust in combating these problems. This will show your genuine interest and commitment to the cause.
✨Showcase Your Experience
Prepare specific examples from your past work that demonstrate your experience with vulnerable adults and your ability to manage services effectively. Think about situations where you've had to use your communication and organisational skills to make a positive impact.
✨Flexibility is Key
Since the role requires flexibility in working hours, be ready to discuss your availability and willingness to work evenings, weekends, and bank holidays. Highlight any previous roles where you’ve had to adapt your schedule to meet the needs of the service.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. This could be about the Safehouse Project, the team dynamics, or how success is measured in the role. It shows you're engaged and thinking critically about how you can contribute.
